Rebecca Vargas
Orlando,FL
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Rebel Oil Company
Orlando, FL
08.2021 - 06.2024
- Initiated new product training sessions for employees to improve product knowledge.
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Implemented strategies to increase customer satisfaction levels and build brand loyalty.
- Organized merchandise displays according to seasonal promotions or special events.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
- Performed regular audits to ensure compliance with company standards.
- Monitored employee performance and provided feedback on a regular basis.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Resolved customer complaints in a professional manner.
- Conducted regular inventory counts throughout the year to maintain accurate records.
- Handled cash register transactions accurately while providing excellent customer service.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Prepared employee performance appraisals, providing actionable feedback.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Increased store sales by cross-selling complementary items.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
Retail Store Manager
Speedway LLC
Orlando, FL
07.2014 - 08.2021
- Analyzed financial data to identify areas of improvement or cost savings opportunities.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Updated and maintained store signage and displays.
- Managed inventory tracking and physical inventory counts to minimize loss.
Retail Store Manager
Hess Express
Orlando, FL
07.2000 - 07.2014
- Initiated new product training sessions for employees to improve product knowledge.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Organized merchandise displays according to seasonal promotions or special events.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
- Performed regular audits to ensure compliance with company standards.
- Monitored employee performance and provided feedback on a regular basis.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Resolved customer complaints in a professional manner.
Education
GED -
Youth Service Project
Chicago, IL01-1990
Some College (No Degree) - Business Administration And Management
City Colleges of Chicago - Wilbur Wright College
Chicago, ILSkills
- Sales Leadership
- Coaching and Mentoring
- Goal Setting
- Stockroom Management
- Shift Scheduling
- Retail Employee Training
- Performance monitoring
- Inventory Control
- Retail Operations
- Store Opening and Closing
- Profit and Loss Management
- Hiring and Training
- Staff recruitment
- Upselling and Cross Selling
- Recruitment and hiring
Certification
- Food Serv Certificate
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Retail Store Manager
Rebel Oil Company
08.2021 - 06.2024
Retail Store Manager
Speedway LLC
07.2014 - 08.2021
Retail Store Manager
Hess Express
07.2000 - 07.2014
GED -
Youth Service Project
Some College (No Degree) - Business Administration And Management
City Colleges of Chicago - Wilbur Wright College
Similar Profiles
Andrea PolowinczakAndrea Polowinczak
Assistant Store Manager at Rebel Oil CompanyAssistant Store Manager at Rebel Oil Company
Matthew MusicMatthew Music
Regional Facilities Manager at Anabi Oil/ Rebel convenience storesRegional Facilities Manager at Anabi Oil/ Rebel convenience stores
Batuhan AKGÜNBatuhan AKGÜN
Sales and Marketing Executive at Rebel Construction CompanySales and Marketing Executive at Rebel Construction Company
Daniel DominguezDaniel Dominguez
Pool Supervisor at Holiday Inn Club Vacations at Orange Lake ResortPool Supervisor at Holiday Inn Club Vacations at Orange Lake Resort
MARGARETH LALANNEMARGARETH LALANNE
LPN INTAKE COORDINATOR at BETH ISRAEL LAHEY HEALTHLPN INTAKE COORDINATOR at BETH ISRAEL LAHEY HEALTH