Summary
Work History
Education
Skills
Timeline
Generic

Rebecca Walker

Saratoga Springs,UT

Summary

Proven to enhance customer engagement and satisfaction at Desseret Industries, I excel in implementing sales techniques and policy improvements. With a knack for problem-solving and a commitment to excellence in customer service, I've successfully managed projects and boosted sales, demonstrating both leadership and cash handling prowess. Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Highly efficient associate, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Work History

DI Associate

Desseret Industries
04.2024 - Current
    • Developed and implemented strategies to increase customer satisfaction and engagement.
    • Answered questions about store policies and addressed customer concerns.
    • Restocked and organized merchandise in front lanes.
    • Worked flexible schedule and extra shifts to meet business needs.
    • Maintained up-to-date knowledge of store sales, payment policies and security standards.
    • Stocked merchandise, clearly labeling items, and arranging according to size or color.
    • Addressed customer needs and made product recommendations to increase sales.
    • Helped customers complete purchases, locate items, and join reward programs.
    • Excellent communication skills, both verbal and written.
    • Gained strong leadership skills by managing projects from start to finish.
    • Identified issues, analyzed information and provided solutions to problems.
    • Greeted customers and helped with product questions, selections, and purchases.
    • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
    • Built customer loyalty and retention by delivering excellent shopping experiences.
    • Provided exceptional services and pleasant shopping experiences to retail customers.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cashier

Desseret Industries
04.2024 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.

Education

GED -

Utah Valley University
Orem, UT
09.2021

Skills

  • Cash Handling
  • Sales expertise
  • Customer interaction
  • Complex Problem-Solving
  • Customer Engagement
  • Sales Techniques
  • Attention to Detail
  • Product Merchandising
  • Oral communication
  • Courteous and Professional
  • Customer Service
  • Decision-Making

Timeline

DI Associate

Desseret Industries
04.2024 - Current

Cashier

Desseret Industries
04.2024 - Current

GED -

Utah Valley University
Rebecca Walker