Rebecca Weigold
Villa Hills,KY
Summary
Diligent, hardworking, and reliable individual seeks employment utilizing the hard and soft skills necessary to provide excellent customer service with a focus on the company mission. Offers strong administrative abilities.
Overview
32
32
years of professional experience
Work History
Fulfillment Associate
ABB Optical Distributor Group
07.2023 - Current
- Locates needed merchandise in inventory using handheld scanner and Locus Robotics to transport to packing.
- Follows orders precisely for correct items, sizes and quantities.
- Picks and packs order items.
- Follows rigorous standards for counting and verifying quantities.
- Proficient use of IRMS Warehouse Management Software System.
- Builds appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Reviews order slips, picks products, and stages merchandise to be shipped.
- Labels boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Replenishes inventory.
- Keeps aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Volunteers to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Streamlines order processing by implementing efficient picking and packing techniques.
- Enhances customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintains inventory accuracy with meticulous attention to detail.
- Boosts warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Collaborates with managers and team members to optimize workflows and improve overall operational performance.
- Reduces product damage rates through proper handling, storage, and packaging procedures.
- Demonstrates adaptability by cross-training in multiple job functions within the fulfillment center.
- Contributes to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Plays a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Exceeds customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Delivery Driver
Independent Contractor
09.2019 - 06.2023
- Transported customers for Uber.
- Delivered for Door Dash, Grubhub, and Uber Eats
- Performed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Established contact with customers.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Minimized company liability and risks by obeying traffic laws.
- Planned optimal routes based on GPS software and knowledge of local traffic patterns.
- Maintained consistent on-time delivery record with 90% of orders arriving ahead of schedule.
Warehouse Associate
Amazon
01.2019 - 06.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Consistently lifted materials weighing as much as 49 pounds.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Operated PC-based computer systems for inventory management.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Consistently met daily quotas.
Patron Specialist
LDS Family History Library
01.2000 - 09.2003
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Assisted in training customers on computers, software, microfilm, and microfiche readers.
- Provided personalized customer service by greeting each customer, assisting with purchases, and making sure all library materials were available in inventory.
- Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
- Handled proper storage and rotation of all library media products and supplies.
- Assisted with German and Latin translation.
Editor
ITP/Southwestern Educational Publishing
03.1995 - 10.1998
- Coordinated production of digital and print media.
- Prepared bids and managed project budgets.
- Collaborated with authors, editors, and vendors.
- Reviewed manuscripts for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
- Prepared, rewrote and edited pieces to improve readability and impact.
- Determined readiness of written pieces, made changes and approved final versions for publication.
- Worked with editors, graphic artists, production and post-production team members and other specialists to produce captivating and successful content.
- Successfully built and managed client relationships.
- Regular use of AS400 database inventory management software.
Editorial Assistant
F&W Publications, Inc.
09.1992 - 11.1994
- Wrote copy for book club bulletins for North Light, Woodworkers, and Writer's Digest book clubs.
- Managed flow of books for book club review and assisted with book club acquisitions.
- Negotiated with domestic and overseas editors representing major publishers such as Simon & Schuster, Houghton Mifflin Harcourt, Harper Collins, and others.
- Negotiated with overseas publishers for subsidiary rights.
- Provided copy editing support to hit target dates for editorial and design productions.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards.
Education
English; Office Administration; Theater
Northern Kentucky University
Highland Heights, KYSkills
- Managing Simultaneous Projects
- Working Independently
- Verbal and Written Communication
- Database Management
- Attention to Detail
- Serving Clients and Customers
- Dependability and Honesty
- Efficiency and Time Management
- Communication and Interpersonal Skills
- Managing Project Budgets and Timelines
- Meeting Deadlines
- Team-player
Timeline
Fulfillment Associate
ABB Optical Distributor Group
07.2023 - Current
Delivery Driver
Independent Contractor
09.2019 - 06.2023
Warehouse Associate
Amazon
01.2019 - 06.2019
Patron Specialist
LDS Family History Library
01.2000 - 09.2003
Editor
ITP/Southwestern Educational Publishing
03.1995 - 10.1998
Editorial Assistant
F&W Publications, Inc.
09.1992 - 11.1994
English; Office Administration; Theater
Northern Kentucky University
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