Medical receptionist handling multi-line phones, appointment scheduling, and medical records in a busy clinic setting. Manages call follow-up, prepares correspondence, and supports providers with organized flow sheets, memos, invoices, and 25+ medical records per day. Keeps the front desk running smoothly through careful data entry and discreet handling of sensitive information.
Work History
Home Health Aide
3 Years
4 Corners Health Service | 12.2020 - 12.2023
Provided 3 years of direct patient support and accurate medical charting in home health settings.
Monitored 3 vital signs daily and reported changes promptly to clinical staff.
Supported personal hygiene and daily comfort tasks with a patient-centered approach.
Assisted mobility needs to promote safety, independence, and steady movement during care.
Scheduled and coordinated medical appointments with patients and healthcare providers.
Maintained records for healthcare providers and kept care documentation organized and current.
Used a positive disposition to support patient comfort, dignity, and consistent day-to-day care.
Dialysis Clinic and Chronic Kidney Disease Clinic
24 Years 8 Months
Dialysis Clinic Inc. New Mexico | 01.1997 - 09.2021
Handled 14 patient appointments weekly through appointment coordination, balancing CKD scheduling and follow-up calls.
Maintained daily dialysis flowsheet data entry and organized clinical information for accurate recordkeeping.
Transcribed medical records and charts, preserving confidentiality of sensitive patient and financial information.
Liaised between DCI and UNMH physicians to maintain clear payroll communications and timely issue follow-up.
Prepared meeting agendas, correspondence, memos, emails, and invoices to support clinic operations.
Oversaw supply inventory and assisted staff with faxing and copying to keep the clinic organized.
Education
Graduate Certificate - Medical Assistant
Utah Technical College | Orem, Utah | 05-1987
Relevant Courses: Anatomy and Physiology, Medical Terminology, Medical Transcription, Insurance Billing, Professional Relevant English and Grammar writing for Memos, Dictation, Meeting Minutes and Letters, Phone Etiquette, Patient Greeting and