Rebecca White
Northville,MI
Summary
Experienced Medical Assistant skilled in patient care, medical office operations, and emergent OB/GYN and dermatology procedures. Excels in fast-paced environments, ensuring high patient satisfaction and adherence to health standards. Proficient in using Epic for electronic health records, with a strong focus on patient education and safety.
Overview
17
17
years of professional experience
Work History
Medical Assistant Associate/Clinical Preceptor
VH Obstetrics and Gynecology
Ann Arbor, MI
08.2021 - 11.2024
- Performed routine checks and diagnostic tests, ensuring accurate specimen collection and processing.
- Guided patients through understanding their medications, procedures, and care plans.
- Ensured medical equipment availability by restocking.
- Compiled comprehensive health data to ensure accurate records.
- Streamlined medical procedures with proficient use of technical devices and diagnostic tools.
- Trained new employees in operational protocols and policies, enhancing team efficiency and compliance.
- Contributed to the execution of pelvic floor physical therapy treatments.
- Expertise in urogynecology, vulvar clinic, and family planning, providing specialized patient care.
- Assisted in diverse medical procedures (MVA, hysteroscopy, endometrial biopsies), ensuring patient comfort and procedure efficiency.
- Supported providers during IUD procedures, urodynamics tests, and vulvar biopsies.
- Collaborated with physicians in performing anoscopies and colposcopies.
- Collected samples from patients for laboratory testing purposes.
- Positioned patients properly during examination or treatment for comfort and safety.
- Inspected equipment to ensure proper working order before use on patients.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted back office patient processes to reduce office wait times.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Medical Assistant Associate/ Medical Scribe
UMH Domino Med Derm Facility
Ann Arbor, MI
12.2016 - 08.2021
- Guided patients to exam rooms.
- Coordinated patient flow for wide local excisions.
- Examined patient's comprehensive medical records for medication information, symptoms, and allergies.
- Attended patient appointments and wrote narrative accounts of events using proper abbreviations, grammar, and spelling.
- Supported clinical tasks such as shave biopsies, punch biopsies, and wide local excisions.
- Documented full exam details, treatment strategies, and lab findings in patient records.
- Streamlined the reconciliation process for pathology.
- Executed comprehensive lab monitoring practices within dermatology.
- Ensured adherence to contamination prevention protocols.
- Clarified treatment processes for patients.
- Conveyed important medical messages from patients to healthcare providers for effective treatment.
- Maintained correct procedures in collecting, labeling, and storing laboratory samples before tests.
- Liaised with pharmacies for accurate submission and renewal of prescriptions.
- Handled patient inquiries and prescription refill requests.
Server
Lake Street Tavern, South Lyon
South Lyon , MI
10.2013 - 01.2015
- Liaised with hosts, bussers, and kitchen staff to coordinate customer service.
- Verified identification to enforce minimum age restrictions for alcoholic beverage consumption.
- Cultivated strong relationships with guests to drive repeat business.
- Ensured customer satisfaction by verifying contentment with meals.
- Precisely logged transactions in the POS system.
- Arranged tables to decrease patron wait times.
- Provided detailed descriptions of menu items, ingredients, and cooking methods.
- Kept updated on daily specials, new menu items, and promotions.
- Boosted sales by marketing dessert and drink specialties.
Head Server
Huey Luey's Fine Mexican Food
Hiram, GA
03.2011 - 08.2013
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
- Leveraged POS system to receive and take guest orders and process payment.
- Provided guidance to servers on proper etiquette when dealing with customers.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Served food and beverages to patrons and confirmed complete orders.
- Developed rapport with regular customers to encourage repeat business.
- Worked with management to coordinate special functions and events.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented menus and answered questions regarding items.
- Achieved a 46% increase in alcohol sales within six months through successful upselling of specialty beverages.
Medical Assistant
Gardner Dermatology
Smyrna, GA
05.2008 - 12.2010
- Organized patient charts before each day's clinic sessions began.
- Explained treatment procedures and physicians' instructions.
- Coordinated referrals to specialist physicians when appropriate for further evaluation or treatment.
- Educated patients about medications, procedures, and physician's instructions.
- Performed minor surgeries such as biopsies and cryosurgery under the dermatologist's supervision.
- Contacted medical facilities to schedule patients for admission.
- Handled general office duties to support administrative staff during peak hours.
- Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
- Scheduled appointments for patients via phone and in person.
- Assisted dermatologist with patient exams and treatments.
- Changed dressings on wounds to prevent infection and check for healing.
- Administered injections to patients as directed by the dermatologist.
- Conducted patch testing and phototherapy tests on patients per doctor's orders.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Education
Certificate of Technical Studies - Medical Assisting
Ross Medical Education Center
Brighton, MI10-2016
Certificate of Technical Studies - Medical Assisting
Medix College
Smyrna03-2006
Skills
- Electronic health records, Epic
- Supportive Patient Advocate
- Compassionate Patient Care
- OB/GYN procedures
- Dermatological procedures
- Clinical Terminology Proficiency
- Patient Flow Optimization
- HIPAA Regulation Adherence
- Patient Education
- Immunization Delivery
- Analytical Problem-Solving
- Sterilization Techniques
- CPR
- Sample Collection and Preparation
- Calm and level-headed under duress
- Professionalism and ethics
References
References available upon request.
Timeline
Medical Assistant Associate/Clinical Preceptor
VH Obstetrics and Gynecology
08.2021 - 11.2024
Medical Assistant Associate/ Medical Scribe
UMH Domino Med Derm Facility
12.2016 - 08.2021
Server
Lake Street Tavern, South Lyon
10.2013 - 01.2015
Head Server
Huey Luey's Fine Mexican Food
03.2011 - 08.2013
Medical Assistant
Gardner Dermatology
05.2008 - 12.2010
Certificate of Technical Studies - Medical Assisting
Ross Medical Education Center
Certificate of Technical Studies - Medical Assisting
Medix College
Similar Profiles
Katarzyna KluzaKatarzyna Kluza
MD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University HospitalMD at Department Of Gynecology, Gynecology Oncology And Obstetrics, Fryderyk Chopin University Hospital
MARY SCHIAVONEMARY SCHIAVONE
Health Management Coordinator at AHN East Suburban Obstetrics and GynecologyHealth Management Coordinator at AHN East Suburban Obstetrics and Gynecology
Shanaya StancilShanaya Stancil
Licensed Practical Nurse at Albany Obstetrics & GynecologyLicensed Practical Nurse at Albany Obstetrics & Gynecology