Rebecca Wilson
Lubbock,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Otto's grainary
Lubbock, TX
08.2024 - 09.2024
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted customers with locating items within the store when requested.
- Continually evaluated processes for improvement opportunities and implemented changes accordingly.
- Analyzed sales data reports to identify trends in customer buying habits.
- Answered customer questions and provided store information.
- Processed payments promptly for customers to exceed productivity standards.
- Scanned, priced, and bagged customer groceries quickly to keep lines moving.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
General Manager
Little Red Riding Hood
Lubbock, TX
10.2020 - 08.2024
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments, and direction.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
- Structured HR consulting services to support clients during organizational developments and changes.
- Developed and implemented a comprehensive garden maintenance plan to ensure optimal plant health.
- Created and maintained an accurate database of plants in the garden, including species, location, and care instructions.
- Monitored pest control programs to protect the garden from harmful insects and diseases.
- Organized weekly watering schedules for all plants in the garden.
- Coordinated with landscape designers on new projects or renovations within the garden.
- Supervised gardening staff, providing guidance on best practices for planting, pruning, weeding, fertilizing, mulching.
- Conducted regular inspections of the garden to identify any areas requiring attention or repairs.
- Trained staff on proper handling and application of pesticides and herbicides to ensure safety standards are met.
- Provided advice and recommendations to customers regarding appropriate plants for their specific needs.
- Planned special activities like holiday displays or seasonal flower shows throughout the year.
- Worked with owner to determine ranch needs.
- Monitored weather conditions and adjusted strategies accordingly to avoid losses.
- Cared for and maintained plants in different climate-controlled areas.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Loaded pallets onto trailers for shipment.
- Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Manager
Holland Gardens
Lubbock, TX
10.2008 - 10.2020
- Established processes to ensure efficient workflow throughout the organization.
- Greeted customers and provided assistance in selecting the perfect Christmas tree.
- Assisted with loading trees onto customer vehicles.
- Maintained inventory of trees, wreaths, garland, and other holiday decorations.
- Set up display areas to showcase products and create a festive atmosphere.
- Resolved customer complaints in a timely manner.
- Conducted regular inspections of outdoor displays to ensure quality standards were met.
- Organized stockroom shelves with incoming shipments of Christmas trees.
- Performed minor repairs on equipment such as saws and trimmers when needed.
- Cleaned work area at the end of each shift including sweeping floors and disposing of debris.
- Operated forklift safely to move large quantities of Christmas trees from storage areas to display areas.
- Provided price quotes for custom orders upon request.
- Assisted customers in finding the correct type of lights for their tree needs.
- Planned and designed landscaping projects to meet customer needs and preferences.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Applied fertilizers and pesticides according to safety regulations.
- Pruned trees, shrubs, hedges, bushes and vines to enhance their growth patterns.
- Organized product displays in order to promote sales.
- Answered customer inquiries related to products and services offered by the store.
- Assisted in setting up promotional displays for seasonal events or holidays.
Education
GED -
South Plains College
Levelland, TXSkills
- POS System
- Store Opening and Closing
- Positive Attitude
- Transaction Approvals
- Customer Service
- New Hire Training
- Shift Scheduling
- Flexible Schedule
- Heavy Lifting
- Punctual and Reliable
- Cash Register Operation
- Opening and closing procedures
- Merchandise Stocking
- Upselling strategies
- Horticulture knowledge
- Social Media Marketing
- Attention to Detail
- Hiring and Training
Certification
- forklift certified
- manager
- general manager
Timeline
Cashier Team Lead
Otto's grainary
08.2024 - 09.2024
General Manager
Little Red Riding Hood
10.2020 - 08.2024
Manager
Holland Gardens
10.2008 - 10.2020
GED -
South Plains College
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