Rebecca M Wisness
Maddock,ND
Summary
Dedicated Program Director adept at managing programs. Bringing deep understanding of what it takes to run high-quality program and achieve desired results.
Overview
21
21
years of professional experience
Work History
Program Director
REM-ND
Devils Lake, ND
04.2018 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Patient Access Representative
CHI St. Alexius Health
Devils Lake, ND
02.2016 - Current
- Took copayments and compiled daily financial records.
- Continually maintained and improved company's reputation and positive image in markets served.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
Bakery Owner
Grace & Ruth Bakery
Maddock, ND
08.2015 - 06.2016
- Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Employment Specialist
Community Options
Devils Lake, ND
01.2015 - 05.2015
- Educated job applicants on expected job tasks, compensation and benefits to set clear expectations.
Eligibility Worker
Benson County Social Services
Minnewaukan, ND
10.2009 - 12.2014
- Inputted all gathered information and researched data on applicants into computer system using Vision and Frame.
- Managed processing of all benefits applications, including those for financial assistance and food stamps.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Communicated with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency.
Certified Medication Aide
Maddock Memorial Home
Maddock, ND
09.2004 - 10.2010
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Paraprofessional
Minnewaukan Public School
Minnewaukan, ND
08.2006 - 05.2007
- Provided diverse assistance to teachers, including clerical support, classroom management and document coordination.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Provided support during classes, group lessons and classroom activities.
Education
Bachelor of Science Degree - Human Development & Family Science, Child and Adolescent
North Dakota State University
Fargo, ND12.2017
Associate of Arts - Business
Lake Region State College
Devils Lake, ND05.2005
Associate of Science Degree - Medical Secretary
North Dakota State College of Science
Wahpeton, ND05.1992
High school diploma -
Maddock Public School
Maddock, ND05.1989
Skills
- Customer service experience
- Advanced knowledge of technology
- Effective leader
- Planning and organization
Timeline
Program Director
REM-ND
04.2018 - Current
Patient Access Representative
CHI St. Alexius Health
02.2016 - Current
Bakery Owner
Grace & Ruth Bakery
08.2015 - 06.2016
Employment Specialist
Community Options
01.2015 - 05.2015
Eligibility Worker
Benson County Social Services
10.2009 - 12.2014
Paraprofessional
Minnewaukan Public School
08.2006 - 05.2007
Certified Medication Aide
Maddock Memorial Home
09.2004 - 10.2010
Bachelor of Science Degree - Human Development & Family Science, Child and Adolescent
North Dakota State University
Associate of Arts - Business
Lake Region State College
Associate of Science Degree - Medical Secretary
North Dakota State College of Science
High school diploma -
Maddock Public School