Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Wright

Milwaukee

Summary

Dynamic professional with a proven track record at Pizza Hut, excelling in shift leadership and customer service. Enhanced team performance through effective training and mentoring, boosting service quality by 20%. Skilled in cash handling and decision-making, consistently resolving customer complaints to maintain high satisfaction levels. Energetic and reliable, committed to fostering positive work environments.

Overview

5
5
years of professional experience

Work History

Shift Manager

Pizza Hut
11.2024 - 09.2025
  • Assisted in daily operations by coordinating staff schedules and ensuring adequate coverage during shifts.
  • Monitored team performance and provided feedback to enhance service quality and operational efficiency.
  • Trained new employees on company policies, safety procedures, and customer service standards.
  • Maintained inventory levels by conducting regular stock checks and placing orders as needed.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Pawn Broker

Pawn America
07.2023 - 02.2024
  • Assessed value of items brought for pawn, ensuring accurate pricing and customer satisfaction.
  • Managed cash transactions, maintaining precise records of daily activities and inventory levels.
  • Conducted thorough evaluations of collateral to determine loan eligibility according to company policies.
  • Provided exceptional customer service, addressing inquiries and resolving concerns promptly and effectively.

Behavior Technician

Caravel Autism Health
11.2023 - 12.2023
  • Implemented individualized treatment plans to enhance patient engagement and learning outcomes.
  • Conducted behavioral assessments to identify triggers and develop effective intervention strategies.
  • Collaborated with multidisciplinary teams to ensure consistent care and communication for clients.
  • Documented progress notes accurately to track patient development and modify strategies as needed.
  • Supported skill-building activities through structured play and educational interventions.
  • Utilized data collection methods to monitor behavior patterns and inform treatment adjustments.

Cashier

Walmart
05.2022 - 12.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Maintained clean, organized work environment to support team productivity and customer experience.

Cook

Pizza Hut
12.2021 - 05.2022
  • Prepared diverse menu items following recipes and safety standards.
  • Operated kitchen equipment efficiently, ensuring consistent food quality.
  • Collaborated with team members to maintain smooth kitchen operations.
  • Monitored inventory levels, assisting in ordering supplies as needed.

DSP

Homes For Independent Living
01.2021 - 11.2021
  • Supported implementation of individualized support plans for clients, enhancing care quality and effectiveness.
  • Assisted in training new staff on best practices for client interaction and engagement strategies.
  • Monitored client progress and reported observations to ensure alignment with treatment goals.
  • Collaborated with interdisciplinary teams to develop tailored interventions addressing diverse client needs.

Education

CNA Certificate -

Standard Of Excellece
Milwaukee, WI
08-2025

High School Diploma -

Milwaukee Area Tech College
Milwaukee, WI
06-2017

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Opening and closing procedures
  • Punctual and reliable
  • Handling customer complaints
  • Energetic and enthusiastic
  • Training and mentoring
  • Relationship building
  • Documentation and reporting
  • Flexible schedule
  • Equipment troubleshooting
  • Reporting and documenting
  • Shift leadership
  • Customer service

Timeline

Shift Manager

Pizza Hut
11.2024 - 09.2025

Behavior Technician

Caravel Autism Health
11.2023 - 12.2023

Pawn Broker

Pawn America
07.2023 - 02.2024

Cashier

Walmart
05.2022 - 12.2022

Cook

Pizza Hut
12.2021 - 05.2022

DSP

Homes For Independent Living
01.2021 - 11.2021

CNA Certificate -

Standard Of Excellece

High School Diploma -

Milwaukee Area Tech College

Similar Profiles

CREATE PROFILE