Rebecca Yates
Moxee,WA
Summary
As an Office Operator with over 7 years of experience managing relationships, finding solutions for dissatisfied customers, and improving administrative processes, I can bring immediate value to your company. This role and your organization represent an exciting opportunity, well aligned with my long term career objectives.
Overview
7
7
years of professional experience
Work History
Office Operations
Colonial Lawn and Garden
09.2017 - Current
Communications Officer
Washington State Patrol
04.2017 - 09.2017
Customer Service Representative
Costco Call Center
09.2016 - 04.2017
Education
Degree unfinished -
Central Washington University
05.2013
Associate of Arts -
Yakima Valley Community College
06.2011
Skills
- Teaching
- Training
- Improving
- Invoice Processing
- Event Coordination
- Scheduling
- Account Investigation
- Data Entry
- Mail Management
- Meeting Planning
- Office Administration
- Administrative Support
- Presentation Design
- Document Retrieval
- Customer Service
- Calendar Management
- Records Management
- Correspondence Writing
- Appointment Coordination
- Electronic Records Management
- Customer and Client Relations
- Editing and Proofreading
- Event Planning
- Workflow Planning
- Multi-Line Phone Systems
- Recordkeeping
- Report Preparation
- Project Planning
- Inventory Management
- Document Conversion
- Document and File Management
- Multi-Line Telephone Systems
- Employee Communications
- Schedule Management
- Scheduling and Calendar Management
- Records Management Systems
- Meeting Arrangements
- Office Management
- Credit and Collections
- Multi-Line Phone Proficiency
- Administrative Background
- Multitasking and Time Management
Culture
Establishing the right culture is the single biggest thing every employee can do to create value for their organizations. As such I define my personal culture as a space of intentionality, respect, and discretionary effort. If given the opportunity to discuss this role further I would love to tell you more about how I use these traits to the benefit of my employer and those around me.
Discretionary Effort
- Assuming the role of HR administrator and front office trainer for all new hires
- Auditing job statuses to ensure jobs are not missed and all jobs are invoiced timely
- Ensures daily, weekly, and monthly office cleaning tasks are complete.
Timeline
Office Operations
Colonial Lawn and Garden
09.2017 - Current
Communications Officer
Washington State Patrol
04.2017 - 09.2017
Customer Service Representative
Costco Call Center
09.2016 - 04.2017
Degree unfinished -
Central Washington University
Associate of Arts -
Yakima Valley Community College
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