Team-oriented professional recognized for establishing and maintaining solid relationships with administration and local, state and federal agencies. Excellent interpersonal, organizational and analytical skills.
Overview
13
13
years of professional experience
Work History
In home
Homecare
03.2025 - 08.2025
Outreach Specialist
Harmony Cares
Troy, MI
10.2023 - 03.2025
Scheduled appointments for members based on their insurance for annual no-cost, voluntary, and home-based nurse practitioner visits
Met KPI of scheduling 12 visits per day
Remote
Case Manager - Wisconsin Works
EQUUS
Kenosha, Wisconsin
02.2023 - 06.2023
Managed 35 cases
Conducted regular follow-ups with participants to track progress on their employability plans and address any barriers to employment.
Disability Advocate
Elevate Patient Financial Solutions
Spring, Texas
08.2022 - 10.2022
Worked on behalf of the claimant to determine their claim status
Remote
Clinical Assessor
Maximus
Jamaica, New York
08.2021 - 02.2022
Worked with HRA public assistance programs for New York City
Helped determine if people qualified for the vocational rehabilitation program based on guidelines
Assisted with the SSI justifications to bring to the SSI case manager
Hybrid
Vocational Rehabilitation Counselor
ACCES-VR
Brooklyn, New York
03.2020 - 07.2021
Managed eighty-five cases, provided case management, vocational counseling, determined eligibility for program's services
Possessed excellent interpersonal, communication, and time management skills, including enhancing discussions through insight and varied perspectives
Exhibited excellent time management as well as prompt responses to professional correspondence
Hybrid
Certified Rehabilitation Counselor
BrightSpring Health
New York, New York
06.2019 - 02.2020
Performed comprehensive assessments to determine clients' strengths, weaknesses, and barriers to successful employment.
Provided one-on-one counseling to clients to identify their strengths, set career goals, and develop actionable steps to achieve successful employment outcomes.
Case Manager (OASAS)
The Bridge
New York, New York
01.2019 - 05.2019
Developed individualized treatment plans for clients based on their specific needs and goals related to substance abuse recovery.
Monitored client progress and adjusted treatment plans as necessary to ensure optimal outcomes.
Facilitated group therapy sessions focused on coping strategies, life skills, and building a support network for individuals in recovery.
Crisis Counselor
Vibrant Emotional Health
New York, New York
02.2018 - 04.2018
Developed and implemented crisis response strategies to address immediate client needs during high-stress situations.
Diagnostic Vocational Evaluator
FEDCAP
Jamaica, New York
01.2013 - 12.2017
Collaborated with interdisciplinary teams to develop comprehensive vocational rehabilitation strategies tailored to individual needs and capabilities.
Conducted detailed diagnostic evaluations to assess individuals' vocational strengths, weaknesses, and preferences in relation to rehabilitation options.
Trained and mentored new vocational evaluators on assessment techniques and best practices in the field of rehabilitation counseling.
Created and maintained accurate documentation of client evaluations, progress reports, and outcomes to ensure compliance with regulatory standards.
Education
M.S.Ed. - Rehabilitation Counseling
Hofstra University
Hempstead, NY
09.2009 - 12/2012
B.A. - Sociology, Psychology
SUNY Potsdam
Potsdam, NY
09.2004 - 05/2009
Skills
Appointment scheduling
Case management
Vocational rehabilitation
Client advocacy
Employment counseling
Performance tracking
Communication strategies
Conflict resolution
Interpersonal skills
Analytical thinking
Crisis management
Publications
The impact of internalized homophobia on outness for lesbian, gay, and bisexual individuals., The Professional Counselor, Weber-Gilmore, G., Rose, S., & Rubinstein, R., 2011, 1, 3, 163-175
The spectrum of treatment options and their components, in J. Stano, Substance abuse: treatment and rehabilitation, Weber Gilmore, G., Seirup, H., & Rubinstein, R., 2011, 241-254, Linn Creek, MO, Aspen Professional Services