Rebecka Bonney
Chicago,IL
Summary
Empathetic and compassionate individual with a natural ability to connect with people and foster supportive relationships. Understanding of social services and community resources, coupled with skills in active listening and problem-solving. Committed to making a positive impact on individuals and communities by providing essential support and guidance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wellness Specialist
UIC Counseling Center
Chicago, IL
08.2025 - Current
- Conduct intake assessments to identify client needs and establish treatment goals
- Provide short-term solution-focused therapeutic interventions centered around mental health issues, including but not limited to stress reduction, mild anxiety, minor depressive symptoms, and students navigating complex situations
- Provide crisis intervention services, stabilizing clients in distress and connecting them with necessary resources
- Facilitate workshops on stress management, coping strategies, and self-care techniques.
Helpline Specialist
NAMI Chicago
Chicago, IL
08.2024 - Current
- Provide support, referrals, and crisis intervention, including de-escalation, safety planning, and maintaining confidentiality with empathy and care
- Utilize strengths-based perspectives and motivational interviewing techniques to empower individuals and promote resilience
- Guide callers through navigation of legal and healthcare systems, improving their access to necessary services
- Participate in professional development and training opportunities to enhance clinical skills
Mental Health Technician
Insight Chicago Hospital & Medical Center
Chicago, IL
10.2022 - 09.2025
- Utilized strong communication skills to explain treatment options, provide education about mental health conditions, and alleviate clients' doubts or uncertainties
- Demonstrated active listening skills, allowing clients to express their concerns, fears, and needs while ensuring they feel heard and understood
- Facilitated therapeutic activities and interventions to help clients develop coping skills and improve their mental well-being
- Conducted regular assessments of clients' mental health status, documenting their progress and collaborating with the treatment team to adjust care plans
Intake Coordinator
Insight Hospital & Medical Center
Chicago, IL
10.2022 - 02.2023
- Interviewed clients, reviewed records and conducted assessments to evaluate mental or physical condition of clients or patients
- Provided exceptional customer service to clients during the intake process, guiding them through paperwork, assessments, and procedures with empathy and professionalism
- Collaborated with clinical staff and other professionals to assess the suitability of treatment options and initiate appropriate referrals
- Utilized problem-solving abilities to resolve issues or challenges that arose during the intake process, ensuring client satisfaction and adherence to organizational guidelines
Education
Master's in Social Work -
University of Illinois Chicago
Chicago, IL05-2026
Bachelor of Science - Clinical/Community Psychology
University of Illinois Urbana-Champaign
Urbana, IL05-2022
Skills
- Technical Skills: Cerner, Microsoft Office, Google Suite, iCarol
- Interpersonal Skills: Crisis Resolution, Patient Intervention, Customer Service, Critical and Creative Thinking, Problem-solving
Certification
CPI, Counseling on Lethal Means, Mandated Reporter, BLS/CPR
Timeline
Wellness Specialist
UIC Counseling Center
08.2025 - Current
Helpline Specialist
NAMI Chicago
08.2024 - Current
Mental Health Technician
Insight Chicago Hospital & Medical Center
10.2022 - 09.2025
Intake Coordinator
Insight Hospital & Medical Center
10.2022 - 02.2023
Master's in Social Work -
University of Illinois Chicago
Bachelor of Science - Clinical/Community Psychology
University of Illinois Urbana-Champaign