Stacy Dyer
Orlando,FL
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Also applicable with Vet care. Proficient in organizing medications, doctor's appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Wellness Specialist
Insulet
01.2020 - 04.2024
- Increased client fitness levels by developing tailored exercise programs and providing expert guidance on proper form and technique.
- Contributed to the growth of the company''s brand reputation through consistent professionalism, expertise, and excellence in service delivery.
- Evaluated client success through data analysis of key performance indicators related to physical fitness and overall well-being metrics.
- Implemented corporate wellness initiatives that led to increased employee productivity and reduced absenteeism rates.
Team Leader
Concentrix
01.2017 - 04.2024
- Led and inspired a team of over 45 professionals in a fast-paced environment
- Implemented daily coaching and huddles to boost performance
- Used a range of office products daily to streamline operations
- Efficiently managed a team of 45, focusing on performance metrics and daily coaching for optimal results
- Drove team to exceed performance goals through strategic leadership and dynamic coaching
- Pioneered new operational strategies, enhancing team efficiency and productivity
- Fostered a culture of support, leading to improved team morale and reduced turnover
- Monitored and analyzed performance metrics to identify areas for improvement
Vet Clinic Manager
Oviedo Vet Clinic
03.2003 - 01.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor's degree - Health Science
Seminole State College of Florida
Oviedo, FL03.2020
Skills
- Proficient in MS Office
- Active listening
- Computer proficiency
- Team building
- Resource allocation
- Team supervision
- Presentation and facilitation
- First Aid/CPR
- Problem resolution
- Troubleshooting
- Employee scheduling
- Spreadsheets
- Prioritization
- Employee Evaluation
- Personnel training and development
- Team management
- Planning and implementation
- Issue resolution
- Microsoft Excel
- Cash handling accuracy
- Call center experience
- Multi-Task Management
- Scheduling
- Excellent problem-solving abilities
- Data collection
- Adaptive team player
- Team Leadership
- Data analysis
- Employee evaluations
- Inbound and outbound calling
- Strong communication skills
- Critical thinking
- Microsoft PowerPoint
- Medical Collection
- Medical Billing
- Medical Coding
- Management
- Research
- Accounts Receivable
- Payroll
- Interviewing
- CPT Coding
- ICD-9
- Operations Management
- EMR Systems
- Analysis skills
- Medical Records
- Insurance Verification
- Profit & Loss
- Financial Report Writing
- ICD-10
- Process Improvement
- Financial Report Interpretation
- Medical coding
- Documentation review
- Healthcare management
- Customer service
- Medical imaging
- Supervising experience
- Software project management
- Cold calling
- Mentoring
- Profit & loss
- Cash register
- Sales
- Retail sales
- Animal restraint
- Personal Training
- Medical Terminology
- Anatomy Knowledge
- Microsoft Outlook
- Animal Care
- Dog Training
- Kennel Experience
- HIPAA
- Pet Care
- Gymnastics
- Employee Orientation
- Veterinary Assistant
- Physiology Knowledge
- Laboratory Experience
Certification
- First Aid Certification, 04/01/03
- Medical Billing Certification, Present
- Certified Professional Coder, Present
- Certified Coding Associate, Present
- Certified Coding Specialist, Present
- Professional In Human Resources, Present
- CPR Certification, Present
- Driver's License, Present
- BLS Certification, Present
Personal Information
Willing To Relocate: Anywhere
Timeline
Wellness Specialist
Insulet
01.2020 - 04.2024
Team Leader
Concentrix
01.2017 - 04.2024
Vet Clinic Manager
Oviedo Vet Clinic
03.2003 - 01.2024
Bachelor's degree - Health Science
Seminole State College of Florida
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