Rebecka Miller
Bristol,CT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Claims Center Representative
The Hartford
07.2019 - Current
- My job duties at this facility include being a part of the first notice of loss and claims process for Auto, Property, General Liability, and Homeowners Liability
- I speak directly with the customer to input the initial claim details and make initial claim determinations.
- I Respond directly to customer questions via telephone when they were involved in an often dramatic loss
- I Communicate clearly and effectively while entering data and calming the customer down
Cashier / CDH
Stop & Shop Supermarket
09.2017 - 07.2019
- My job duties at this facility included cashiering, helping customers at self checkout, and a small form of security
- I was also promoted to a CDH (head cashier or cash department head) meaning I helped with cash office duties, more customer service, price adjusting and more.
- Helped customers complete purchases, locate items, and join reward programs
Call Center Representative for Access Health CT and Connecticare
Faneuil, Inc
12.2016 - 07.2019
- My job duties at this facility were to be a Provider Services Representative for Connecticare Insurance company
- I help providers answer questions about their patients such as benefits, eligibility, claims, and more
- Previously I worked for Access Health CT through Faneuil
- My duties included answering phones at the call center to help consumers enroll in health insurance
- I also made updates to consumers accounts, problem solved and more.
Consultative Sales - Fine Jewelry Associate
Sears Holdings Corporation
10.2016 - 01.2017
- My duties at this job included selling and maintaining jewelry, department maintenance, and more
- I also helped the company get ready to close its doors in that location for good, and prepared the store for demolition.
- I Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
No Degree -
Manchester Community College
05.2016
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Manchester Community College
12.2014
No Degree -
University of Connecticut
05.2014
High School Diploma -
Classical Magnet High School
06.2013
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Bloomfield High School
06.2010
Skills
- Proficient in Microsoft (PowerPoint, Word)
- Capable of identifying and solving problems
- Interpersonal Communicator
- Excellent customer service skills
- Cashier/Retail experience
- Experience with an extremely fast paced work environment
- Excellent multitasking abilities
- Calm and Clear communicator
Timeline
Claims Center Representative
The Hartford
07.2019 - Current
Cashier / CDH
Stop & Shop Supermarket
09.2017 - 07.2019
Call Center Representative for Access Health CT and Connecticare
Faneuil, Inc
12.2016 - 07.2019
Consultative Sales - Fine Jewelry Associate
Sears Holdings Corporation
10.2016 - 01.2017
No Degree -
Manchester Community College
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Manchester Community College
No Degree -
University of Connecticut
High School Diploma -
Classical Magnet High School
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Bloomfield High School
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