Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebekah Bogarin

Summary

Skilled in leadership, team building, P&L management and adept at fostering customer relations, driving satisfaction and loyalty.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Regal Beagle Lounge
07.2022 - 05.2025
  • Maximized efficiency by training & coaching staff.
  • Product inventory & ordering
  • Social Media & Event Booking
  • Implemented strategies to increase sales
  • Scheduled maintenance & repairs
  • Created policy procedures to streamline operations.

Office Operations Manager

Mega Grow Mart LLC
09.2021 - 04.2023
  • Collected and remitted payment from Cannabis facilities to horticultural wholesale distributors via invoicing
  • Facilitated business and client relationships between national wholesale distribution companies
  • Collected and remitted Sales tax via nexus in 48 states
  • Implemented an efficient filing system, reducing document retrieval time and enhancing overall workflow.
  • Collaborated with other department heads to identify areas of improvement
  • Monitored daily cash discrepancies & reduced financial inconsistencies
  • Reduced financial inconsistencies while assessing and verifying billing invoices

Licensed Esthetician

Bellanina Day Spa
09.2020 - 11.2021
  • Maintained clean and sanitary conditions that comply with state & industry regulations. *Infection Control Certified
  • Recommended commission based retail products for at-home use.
  • Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
  • Educated patients on treatment options.
  • Handled busy schedules and stayed on top of key deadlines.
  • Analyzed skin condition and made appropriate product recommendations.

Bartender Shift Manager

Bar Louie
06.2012 - 11.2019
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Knowledge and expertise on over 30 handcrafted house cocktails and beverages
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Education

Esthiology -

Douglas J. Aveda
Ann Arbor, MI
07.2020

Exercise Science

Washtenaw Community College
Ann Arbor, MI

Skills

  • Leadership and team building
  • Problem resolution
  • Team player
  • Efficient multi-tasker
  • Time management
  • Customer relations
  • Verbal and written communication
  • Administrative skills
  • P&L management

Certification

  • Servsafe Manager Certified
  • Tips Alcohol Certified
  • Infection Control Certified

Timeline

General Manager

Regal Beagle Lounge
07.2022 - 05.2025

Office Operations Manager

Mega Grow Mart LLC
09.2021 - 04.2023

Licensed Esthetician

Bellanina Day Spa
09.2020 - 11.2021

Bartender Shift Manager

Bar Louie
06.2012 - 11.2019

Esthiology -

Douglas J. Aveda

Exercise Science

Washtenaw Community College

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Rebekah Bogarin