Rebekah Booker
Portland,OR
Summary
Detail-oriented Public Health student pursuing a Bachelor of Science, offering hands-on experience in women's healthcare and front-office operations. Proficient in patient registration, appointment scheduling, and insurance verification, with a strong emphasis on maintaining accurate electronic medical records. Demonstrates expertise in healthcare administration, adept at managing patient interactions and efficiently overseeing front-office tasks. Committed to enhancing patient experiences while supporting the operational needs of healthcare facilities.
Overview
7
7
years of professional experience
Work History
Medical Receptionist I
Women's Healthcare Associates, LLC
Portland, OR
05.2026 - Current
- Serve as the first point of contact for patients by providing professional and compassionate customer service in a busy women's health clinic.
- Answer high-volume incoming phone calls and assist patients with scheduling, rescheduling, and canceling appointments using Epic.
- Check patients in and out, collect copays, and complete required documentation.
Host
Terra Mae
Portland, OR
01.2026 - 07.2026
- Managed front desk operations, reservations, and guest flow to ensure seamless service in high-volume environment.
- Delivered professional customer service while resolving guest concerns to uphold operational efficiency.
- Collaborated with team members to enhance guest experience through coordinated service efforts.
Cafe Team Member
Baker & Spice
Portland, OR
07.2024 - 04.2026
- Provided exceptional customer service in a fast-paced environment.
- Balanced multiple priorities, ensuring accuracy and professionalism under pressure.
- Processed transactions and communicated effectively with customers, promoting a smooth and organized workflow.
Banquet Server
Columbia Edgewater Country Club
Portland, OR
08.2023 - 01.2024
- Delivered exceptional service in fast-paced, high-volume settings.
- Communicated effectively with guests and team to ensure smooth service flow.
- Addressed guest concerns promptly, fostering positive dining experiences.
Patient Services Worker
VCU Health Clinic
Richmond, VA
06.2022 - 06.2023
- Facilitated patient check-in, scheduling, and front-desk operations to enhance patient experience.
- Updated patient information within the electronic health record while maintaining HIPAA compliance.
- Collaborated with providers and staff to streamline patient flow and enhance clinic operations.
Paid Cancer Research Intern
Oregon Health & Science University (OHSU)
Portland, OR
06.2019 - 06.2023
- Assisted with cancer research projects, enhancing patient outreach, streamlining data collection, and improving research documentation.
- Supported recruitment efforts and developed educational materials for research participants.
- Supported recruitment efforts by developing engaging educational materials for research participants, increasing participant awareness and understanding.
Education
Bachelor of Science - Public Health
Virginia Commonwealth University
Remote12-2026
Skills
- Epic Systems
- Patient Check-In
- Insurance Verification
- Call Management
- HIPAA Compliance
- Certifications: BLS, CPR
Timeline
Medical Receptionist I
Women's Healthcare Associates, LLC
05.2026 - Current
Host
Terra Mae
01.2026 - 07.2026
Cafe Team Member
Baker & Spice
07.2024 - 04.2026
Banquet Server
Columbia Edgewater Country Club
08.2023 - 01.2024
Patient Services Worker
VCU Health Clinic
06.2022 - 06.2023
Paid Cancer Research Intern
Oregon Health & Science University (OHSU)
06.2019 - 06.2023
Bachelor of Science - Public Health
Virginia Commonwealth University