Rebekah Hand
Fort Worth,TX
Summary
Resourceful account manager with excellent client oversight, issue resolution and relationship-building expertise. Formed strong collaborative and leadership skills through playing and working in collegiate sports. Emotionally intelligent and adaptable team player who places a high value on meeting goals collectively and individually.
Overview
3
3
years of professional experience
Work History
Account Manager
Marketing By SOS
10.2022 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated client's marketing managers on updated practices and services to increase customer engagement with brand.
- Monitored and analyzed customer feedback to identify opportunities for improvement in new patient numbers. Increased NP numbers by 25%
- Coordinated with graphic designers to facilitate prompt delivery of client projects.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Women's Basketball Graduate Assistant
Texas Tech Athletics
09.2020 - 06.2022
- Supervised, trained and mentored undergraduate student-assistants in daily duties
- Community service and summer camp assistant coordinator
- Conducted individual player development, performed film analytics, assisted in game scheduling and prepared campus facilities for recruiting events.
- Aided in production of detailed travel itineraries including, but not limited to scheduling transportation, and organizing food and lodging services regularly for groups of 30+.
Data Accessioner
HealthTrackRx
05.2020 - 08.2020
- As a lab assistant, staged 1500+ test tubes for specimen analysis during onset of Covid-19
- Effectively and responsibly performed sterilization processes of lab equipment in a timely manner to ensure various departments were successfully set up to accurately diagnose and analyze collection samples.
- Received promotion to the pre-analytics lab which required efficient processing and recording of patient data into their database system.
Education
MBA - General Business Studies
Texas Tech University
Lubbock, TX05.2022
Bachelor of Science - Biology
Marist College
Poughkeepsie, NY05.2020
Skills
- Account Management
- Collaborating with Designers
- Managing Multiple Tasks
- Excellent Communication Skills
- Marketing
- Project Management
- Employee Mentoring
- Client Relations
Timeline
Account Manager
Marketing By SOS
10.2022 - Current
Women's Basketball Graduate Assistant
Texas Tech Athletics
09.2020 - 06.2022
Data Accessioner
HealthTrackRx
05.2020 - 08.2020
MBA - General Business Studies
Texas Tech University
Bachelor of Science - Biology
Marist College
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