Rebekah Hunter
Bottineau
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bottineau Winter Park. Excelled in conflict resolution and professional telephone demeanor, significantly improving client relations. Skilled in coordination and active listening, adept at fostering positive experiences. Demonstrates a strong aptitude for critical thinking and relationship building, ensuring high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Bottineau Winter Park
11.2024 - Current
- Run ticket counter and cafeteria tills
- Answer customer questions, both in person and over the phone
- Maintenance of lodge lounge areas
- Monitoring radio calls from Ski Patrol in case of emergency
Customer Service Representative
TJX Companies
10.2022 - 01.2025
- Run cashier till
- Answer customer questions
- Assist with inventory and stock
Teacher
Little Rascals Childcare LLC.
09.2024 - 11.2024
- General childcare for 15+ children
- Cooking lunch/ planning snack times
- Leading activities
- Changing diapers/managing potty training schedules
- Conflict resolution
- Keeping parents informed of activities, behavioral issues and/or injuries
Housekeeper
Country Inn and Suites
02.2023 - 04.2023
- Team coordination of duties
- Housekeeping of unoccupied hotel rooms
Front Desk Receptionist
Cobblestone Inn and Suites
01.2022 - 07.2022
- Answer phone calls
- Answer customer questions
- Make reservations
- Take payments
- Maintenance of lobby/lounge areas
- Continental breakfast set up and take down
- Dishes
- Laundry
- Housekeeping coordination
Education
High School Diploma -
Bottineau Jr/Sr High School
Bottineau05.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Conflict resolution
- Complaint handling
- Professional telephone demeanor
Timeline
Customer Service Representative
Bottineau Winter Park
11.2024 - Current
Teacher
Little Rascals Childcare LLC.
09.2024 - 11.2024
Housekeeper
Country Inn and Suites
02.2023 - 04.2023
Customer Service Representative
TJX Companies
10.2022 - 01.2025
Front Desk Receptionist
Cobblestone Inn and Suites
01.2022 - 07.2022
High School Diploma -
Bottineau Jr/Sr High School
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