Rebekah Jensen
Burnsville,Minnesota
Summary
Administrative Assistant/Pharmacy Technican/ DME Processor/receptionist for 21 years at Geritom Medical, Inc. Excelling in customer service and data entry. Enhanced document retrieval efficiency and streamlined administrative procedures, significantly boosting productivity. Proven ability to maintain confidentiality and build strong client relationships while managing multi-line phone systems and overseeing office operations. Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Geritom Medical
Bloomington, MN
12.2004 - 11.2025
- Provided support by covering various roles as needed.
- Assisted in maintaining electronic filing systems, improving document retrieval efficiency.
- Prepared reports and training guides enhancing communication across departments.
- Developed streamlined procedures for administrative/receptionist/ statement tasks, increasing overall productivity and reducing cost and time.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Handling mail/deliveries coming in and out in a timely manner.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Handling emergency after hours calls, processing, and filling of DME orders.
- Handling billing statements, payments, and explanation of coverage of claims.
- Maintain and ordering of supplies.
- Train all new receptionists.
- Schedule of coverage for Receptionist time off requests by myself or backup staff.
- Run the 503c non-profit for our patients for Birthdays and Christmas for over 14 years.
- Correct patient files and double check files are complete and correct.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Spring Lake Park High School
Spring Lake Park, MNSkills
- Customer service
- Pharmacy technician/DME
- Data entry
- Computer skills
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Filing
- Customer relations
- Scheduling
- Documentation and recordkeeping
- Excel spreadsheets
- Appointment scheduling
- Recordkeeping
- Verbal communication
- Professional and mature
- Invoice processing
- Documentation and reporting
- Mail handling
- Multi-line phone systems
- Internal communications
- Quality assurance
- Mail distribution
- Reception oversight
Timeline
Administrative Assistant
Geritom Medical
12.2004 - 11.2025
High School Diploma -
Spring Lake Park High School