Rebekah Lessner
McKinney
Summary
Dynamic professional with a proven track record at City of McKinney Aquatics, excelling in customer service and team collaboration. Recognized for maintaining safety and performing emergency rescues as a lifeguard. Reliable and technically proficient, I effectively resolve conflicts while ensuring a positive experience for all patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
City of McKinney Aquatics
McKinney
05.2025 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating online databases and generating reports.
- Provided accurate information about facilities and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
Lifeguard and Swim Instructor
City of McKinney Aquatics
McKinney
01.2022 - Current
- Enforced all safety regulations and posted rules for patrons.
- Provided assistance to swimmers of varying skill levels.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed emergency rescues when necessary.
- Assisted with orientation sessions for new lifeguards in training.
- Communicated regularly with supervisors and other team members regarding any issues that arose during shifts.
Long-term Housesitter
Gary Berger
McKinney
01.2024 - 05.2025
- Watered plants to maintain health and vitality.
- Provided daily care for cat, ensuring well-being.
- Collected packages and mail to manage deliveries efficiently.
Lifeguard
Bearfoot
01.2021 - 12.2021
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed emergency rescues when necessary.
- Enforced all safety regulations and posted rules for patrons.
Education
High School Diploma -
Mckinney Boyd High School
McKinney, TX05-2025
Skills
- Customer service excellence
- Team collaboration
- Conflict resolution
- Reliability and punctuality
- Technical proficiency
Certification
- First aid, CPR, and AED certified
Languages
Spanish
Professional
References
References available upon request.
Timeline
Customer Service Representative
City of McKinney Aquatics
05.2025 - Current
Long-term Housesitter
Gary Berger
01.2024 - 05.2025
Lifeguard and Swim Instructor
City of McKinney Aquatics
01.2022 - Current
Lifeguard
Bearfoot
01.2021 - 12.2021
High School Diploma -
Mckinney Boyd High School