Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah Miller

Altoona,WI

Summary

Dynamic Accounts Receivable Administrator with a proven track record at Lippert Components, excelling in cash application and dispute resolution. Enhanced collections processes, reducing overdue accounts significantly through proactive follow-ups. Strong customer relations skills fostered collaboration across teams, ensuring accuracy in financial records and exceptional service delivery.

Overview

21
21
years of professional experience

Work History

Accounts Receivable Administrator

Lippert Components
05.2022 - Current
  • Managed invoice processing and ensured timely collection of outstanding accounts.
  • Reconciled customer accounts to maintain accuracy in financial records.
  • Collaborated with cross-functional teams to resolve billing discrepancies efficiently.
  • Streamlined collections process, reducing overdue accounts through proactive follow-ups.
  • Analyzed aging reports to identify trends and recommend corrective actions for risk mitigation.
  • Provided exceptional customer service by responding promptly to inquiries from both internal stakeholders and external clients concerning account status or payment-related matters.
  • Leveraged proprietary AR system to enroll and maintain accounts.
  • Reconciled accounts with large volume of transactions.
  • Partnered with cross-functional teams, such as Finance and Sales, to optimize processes impacting Accounts Receivable operations seamlessly.
  • Collaborated with sales team to resolve customer disputes, improving overall client satisfaction.

Accounts Payable Administrator

Menards
09.2021 - 05.2022
  • Processed vendor invoices accurately and efficiently, ensuring timely payments and maintaining positive relationships.
  • Reconciled accounts payable transactions, identifying discrepancies and resolving issues promptly to uphold data integrity.
  • Utilized accounting software to manage invoice entry, approval workflows, and payment processing for improved operational efficiency.
  • Collaborated with cross-functional teams to streamline invoice processing procedures, enhancing overall productivity and turnaround time.
  • Assisted in maintaining accurate vendor records, updating information as necessary to support seamless procurement operations.
  • Reconciled vendor statements monthly, identifying errors and resolving discrepancies promptly.

Accounts Receivable - Scholarship Administrator

New Horizon Academy
01.2020 - 10.2021
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Collected, arranged, and input information into database system.

Assistant Director

New Horizon Academy
12.2017 - 01.2020
  • Led cross-functional teams to develop operational strategies enhancing efficiency and effectiveness.
  • Facilitated training sessions on new systems, increasing team proficiency and reducing onboarding time.
  • Developed and maintained key performance indicators to assess progress toward strategic initiatives.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
  • Managed department budget to ensure adequate resources for staff development and instructional materials.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Preschool Teacher

New Horizon Academy
06.2014 - 12.2017
  • Designed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a nurturing environment encouraging children's social and emotional development.
  • Collaborated with parents to communicate progress and address developmental concerns.
  • Developed age-appropriate activities enhancing cognitive and motor skills in preschoolers.
  • Conducted assessments to monitor student progress and adjust teaching strategies accordingly.
  • Led initiatives promoting inclusivity and diversity within the classroom setting.
  • Streamlined classroom organization, ensuring efficient use of resources and materials.
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.

Store Manager

Pier One Imports
09.2007 - 06.2014
  • Led daily operations to achieve sales goals and enhance customer satisfaction.
  • Trained and mentored staff to improve performance and service quality.
  • Implemented inventory management systems to optimize stock levels and reduce waste.
  • Developed strategic merchandising plans to increase product visibility and drive sales.
  • Managed employee scheduling to ensure optimal coverage during peak hours.
  • Conducted regular performance evaluations to foster continuous improvement among team members.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.

Front End Supervisor

Ross Dress for Less
10.2004 - 06.2007
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Mentored and trained team members on best practices for customer service excellence.
  • Resolved customer inquiries and complaints, maintaining high satisfaction levels.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in 12 checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Enhanced overall shopping experience, making sure that front end was always clean, well-organized, and customer-friendly.
  • Optimized merchandise displays at checkout area, enhancing impulse purchases and increasing sales.

Education

Associate of Science - Early Childhood Education

Saint Paul College
Saint Paul, MN

Skills

  • Microsoft Excel
  • Payment negotiations
  • Cash application
  • Dispute resolution
  • Accounts receivable reporting
  • Customer relations
  • Cash management
  • Staff management
  • Account reconciliation
  • Teamwork and collaboration
  • Customer service

Timeline

Accounts Receivable Administrator

Lippert Components
05.2022 - Current

Accounts Payable Administrator

Menards
09.2021 - 05.2022

Accounts Receivable - Scholarship Administrator

New Horizon Academy
01.2020 - 10.2021

Assistant Director

New Horizon Academy
12.2017 - 01.2020

Preschool Teacher

New Horizon Academy
06.2014 - 12.2017

Store Manager

Pier One Imports
09.2007 - 06.2014

Front End Supervisor

Ross Dress for Less
10.2004 - 06.2007

Associate of Science - Early Childhood Education

Saint Paul College

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