Rebekah Missel
Tustin,California
Summary
Clinical professional prepared to contribute significant expertise in patient care and medical procedures. Demonstrates consistent focus on collaborative teamwork and achieving optimal patient outcomes. Reliable and adaptable, skilled in maintaining accurate medical records and fostering positive healthcare environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Associate
CHOC Children's Hospital
09.2024 - Current
- Collaborated with healthcare teams to develop comprehensive treatment plans, resulting in improved patient satisfaction.
- Facilitated efficient clinical workflows by coordinating laboratory tests, diagnostic imaging services, and referrals to specialists when appropriate.
- Contributed to the improvement of clinic performance metrics by identifying areas for growth and implementing targeted action plans based on data analysis.
- Enhanced patient care with thorough documentation of medical histories, treatment plans, and follow-up appointments.
Unit Secretary
Providence Mission Hospital
04.2023 - 09.2024
- Managed incoming calls and directed to appropriate department.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed doctors' medication orders, lab test requests, and care plans.
Patient Care Technician
Providence Mission Hospital
04.2023 - 09.2024
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
Operations Manager
Nordstrom
11.2019 - 03.2023
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Inventory Specialist
Nordstrom
11.2019 - 03.2023
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Implemented barcode scanning technology within the warehouse, speeding up item retrieval times during order fulfillment processes significantly.
Shift Supervisor
Starbucks
10.2016 - 06.2019
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Bachelor of Science - Nursing
West Coast University
Anaheim, CA05-2026
Associate of Science - Psychology
Saddleback College
Mission Viejo, CA12-2021
Skills
- BLS certification
- Vital signs monitoring
- HIPAA regulations
- Clinical documentation
Certification
- Emergency Medical Technician (EMT) Certification - National Registry of Emergency Medical Technicians.
- Basic Life Support (BLS) Certification - American Heart Association.
Languages
ASL
Professional Working
Timeline
Clinical Associate
CHOC Children's Hospital
09.2024 - Current
Unit Secretary
Providence Mission Hospital
04.2023 - 09.2024
Patient Care Technician
Providence Mission Hospital
04.2023 - 09.2024
Operations Manager
Nordstrom
11.2019 - 03.2023
Inventory Specialist
Nordstrom
11.2019 - 03.2023
Shift Supervisor
Starbucks
10.2016 - 06.2019
- Emergency Medical Technician (EMT) Certification - National Registry of Emergency Medical Technicians.
- Basic Life Support (BLS) Certification - American Heart Association.
Bachelor of Science - Nursing
West Coast University
Associate of Science - Psychology
Saddleback College
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