Rebekah Musser
Jurupa Valley,CA
Summary
Special Contracts Program Manager and dedicated Street Outreach Professional with extensive experience serving unhoused and vulnerable populations across Skid Row and greater Los Angeles. Adept at building trust and fostering collaboration across departments through compassionate, purpose-driven leadership. Leverages both lived experience as part of the peer workforce and evidence-based practices for lasting change to inspire hope, connection, and empowerment among the most disenfranchised communities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SPECIAL CONTRACTS PROGRAM MANAGER
SHARE! The Self Help and Recovery Exchange
Los Angeles, CA
12.2024 - 09.2025
- Provides Program Development and oversight to unique and complex contracts, leading multidisciplinary teams within the organization
- Formulate recommendations for community health programs, interpreting federal, state, and county policies and procedures
- Supports subordinate staff in implementing best practices and evidence-based interventions, strengthening both the individual and community served
- Collaborate with community partners to identify needs, leverage resources, and develop collaborative initiatives while ensuring compliance with program requirements, regulations, and reporting deadlines.
- Launched 'The Compassion Project' alongside Apple Inc, connecting our organization's knowledge and workforce to assist in their pilot program development in both the Santa Monica and Downtown Los Angeles Apple Stores. Worked directly in the field at each location as an undercover outreach worker to effectively collect data and determine training needs and program effectiveness, aiming with Apple to scale and launch the program worldwide. As a solo, outreach worker in the stores, created more than 500 engagements with unhoused, people suffering with addiction and severe, untreated mental illness, and other disabilities, quickly building rapport to offer support outside Apple's scope with a variety of local resources while helping deescalate troubled, difficult, and aggressive customers.
PROGRAM MANAGER
SHARE! Collaborative Housing
01.2022 - 12.2024
- Led and worked as part of several multidisciplinary teams within the organization's Housing Department, including Outreach, Community Engagement, Crisis Call Center and Acquisitions Teams
- Met and exceeded company goal to house over 500 people experiencing homelessness or housing insecurity as a new Program Manager for the Housing Placement Call Center in 2022
- Experienced case manager with a working caseload of 60-80 residents served throughout the month in our housing program by discovering the residents' goals and helping them achieve them
Education
Bachelor of Science - Business Administration And Marketing
Western Governors University
Millcreek, UT12-2026
Skills
- Community outreach and engagement
- Data analysis
- Program development
- Stakeholder collaboration
- Housing placement
- Crisis intervention
- Team training and development
Certification
- CalMHSA Peer Support Specialist Certification
Timeline
SPECIAL CONTRACTS PROGRAM MANAGER
SHARE! The Self Help and Recovery Exchange
12.2024 - 09.2025
PROGRAM MANAGER
SHARE! Collaborative Housing
01.2022 - 12.2024
Bachelor of Science - Business Administration And Marketing
Western Governors University
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