Rebekah Pack
1032 Lexington Cir Ford Height,IL
Summary
Dynamic Security Officer with extensive experience at Kates Security, skilled in incident reporting and emergency response. Proven ability to enhance safety protocols and foster a welcoming environment while maintaining strict access control. Recognized for superior problem-solving skills and commitment to exceptional customer service, ensuring a secure atmosphere for all.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Kates Security
Chicago, IL
10.2024 - 02.2025
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Implemented access control measures to restrict unauthorized entry and protect property.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
AGB
Chicago
10.2020 - 02.2023
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Documented daily activities and irregularities in incident reports for accurate recordkeeping.
- Assisted in training new security personnel on operational procedures and emergency response protocols.
- Implemented access control measures to restrict unauthorized entry and protect property.
- Utilized surveillance systems to monitor activities and enhance overall site security.
- Collaborated with team members to improve response strategies and maintain effective communication during incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Securitas Security Services USA
Chicago, IL
03.2016 - 06.2018
- Monitored premises to ensure safety and security protocols were followed.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Documented daily activities and irregularities in incident reports for accurate recordkeeping.
- Assisted in training new security personnel on operational procedures and emergency response protocols.
- Utilized surveillance systems to monitor activities and enhance overall site security.
- Collaborated with team members to improve response strategies and maintain effective communication during incidents.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
GED -
Truman College
Chicago, ILSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Emergency response
- Access control
- Complex Problem-solving
- Security screenings
- Superior customer service
Certification
I also have my 20 hour certificate and per card
Timeline
Security Officer
Kates Security
10.2024 - 02.2025
Security Officer
AGB
10.2020 - 02.2023
Security Officer
Securitas Security Services USA
03.2016 - 06.2018
GED -
Truman College