Rebekah Rice
South Jordan
Summary
Dynamic Client Success Associate with a proven track record at Awardco, leveraging Salesforce and analytical skills to enhance client satisfaction. Successfully trained teams, driving a 15% increase in sales at Scheels. Adept at fostering collaboration and utilizing data-driven strategies to resolve complex issues and improve processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Success Associate
Awardco
Lindon
11.2024 - Current
- Utilize Salesforce to manage client interactions, resolve conflicts, and maintain accurate records, ensuring a seamless client experience.
- Collaborated with cross-functional teams to enhance client experience initiatives.
- Assessed customer requirements and provided custom recommendations based on their individual needs.
Business in the Middle East Internship
Utah Valley University & Utah Valley Chamber
01.2025 - 06.2025
- Established partnerships with leading organizations, including the Dubai World Trade Center and the Abu Dhabi Department of Health.
- Worked successfully with a diverse group of professors and professionals to accomplish goals and address issues related to AI, healthcare administration, and business development.
Men's Footwear Sales Associate
Scheels
Sandy
02.2021 - 10.2024
- Supported and trained a team of 10 associates, resulting in a 15% increase in monthly sales targets.
- Improved onboarding efficiency by developing and delivering training on sales techniques and store policies.
- Promoted new merchandise using data-driven communication strategies, significantly boosting sales performance
Private Violin Instructor
Self-Employed
South Jordan
07.2018 - 03.2020
- Designed and adapted individualized lesson plans, demonstrating flexibility and creative problem-solving.
- Fostered student motivation and success by creating a positive and goal-oriented learning environment.
- Prepared students for recitals and auditions, emphasizing performance skills and confidence-building.
Education
Bachelor of Science - Business Administration And Management
Utah Valley University
Orem, UT08-2025
Skills
- Customer relationship management
- Team collaboration
- Sales training
- Data analysis
- Salesforce proficiency
- Microsoft Office Suite
Certification
- Sandy Scheels Top Sales, 2024
- Superior Violin Performance, Utah Federation of Music Clubs, 2013, 2018, 2021
Websites
Timeline
Business in the Middle East Internship
Utah Valley University & Utah Valley Chamber
01.2025 - 06.2025
Client Success Associate
Awardco
11.2024 - Current
Men's Footwear Sales Associate
Scheels
02.2021 - 10.2024
Private Violin Instructor
Self-Employed
07.2018 - 03.2020
Bachelor of Science - Business Administration And Management
Utah Valley University