Rebekah Seagrove
Summary
Rebekah Seagrove, bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
3
3
years of professional experience
Work History
Security Officer
Dothan Security Services
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
FedSec Inc
05.2023 - 08.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Oversaw daily monitoring and patrolling such places as Navel Shipyard, Hunley Museum, Amalie Oil Co, and Charleston Water System.
- Directed guests around building and answered accessibility questions.
Lead Two's Teacher
Londonderey Christian Montessori School
04.2022 - 04.2023
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Substitute Teacher
Kelly Services
01.2022 - 04.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Managed classroom behavior effectively, fostering a positive learning environment for all students.
Lead Barista
Biggby Coffee
09.2021 - 12.2021
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Customer Service Associate
Walgreens
02.2021 - 05.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
General Education Development Diploma -
Bethal
Goose Creek, SC08.2022
Skills
- Incident Reporting
- SLED License
- Active Listening
- Positive Reinforcement
- Problem-solving abilities
- Product Upselling
Timeline
Security Officer
Dothan Security Services
08.2023 - Current
Security Officer
FedSec Inc
05.2023 - 08.2023
Lead Two's Teacher
Londonderey Christian Montessori School
04.2022 - 04.2023
Substitute Teacher
Kelly Services
01.2022 - 04.2022
Lead Barista
Biggby Coffee
09.2021 - 12.2021
Customer Service Associate
Walgreens
02.2021 - 05.2021
General Education Development Diploma -
Bethal
Similar Profiles
Lovett L. GibsonLovett L. Gibson
Shift Lead at Dothan Security Inc.Shift Lead at Dothan Security Inc.
Paula HartzogPaula Hartzog
Payroll and Billing Coordinator at Dothan Security Inc.Payroll and Billing Coordinator at Dothan Security Inc.
Patriae PrestonPatriae Preston
Security Officer at Dothan SecuritySecurity Officer at Dothan Security