Rebekah Taylor
Columbus,OH
Summary
Detail-oriented professional with a strong background in dispatch coordination, logistics, primary care, and customer service. Skilled in optimizing routes, managing schedules, and ensuring smooth operations in fast-paced environments. Passionate about aviation safety, operational efficiency, and providing top-tier service. Dedicated to nurturing clients with a loving spirit of care and assistance, adept at problem-solving, data entry, and maintaining clear communication with clients and field teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Primary Care Assistant
Amada Senior Care
03.2025 - Current
- Provided support with daily living activities, including bathing, dressing, and grooming.(ADLs)
- Provided homemaking services to ensure a clean and safe home environment.
- Engaged in activities and conversations to support seniors.
- Administered medications and performed wound care with precision.
- Provided customized physical, occupational, and speech therapy services to meet individual needs.
- Support patients in managing illness.
- Concentrated on improving comfort and life quality for individuals with severe health conditions.
Front Desk Coordinator
Aryes Staffing
03.2025 - Current
- Provided courteous assistance to visitors, ensuring seamless navigation to appropriate contacts.
- Managed incoming calls, ensuring efficient message taking.
- Delivered clerical assistance to ensure seamless administrative operations.
- Ensured positive interactions for all guests and phone inquiries.
- Represented company positively and professionally.
Freelance Delivery & Courier Services
01.2024 - Current
- Completed deliveries efficiently through various platforms, ensuring customer satisfaction and adherence to company policies.
- Managed a variety of delivery services while maintaining high efficiency.
- Utilized route optimization and logistics planning to maximize productivity.
- Maintained excellent communication with clients and service platforms to ensure timely deliveries.
HVAC Dispatcher
NexTech
12.2023 - 01.2024
- Managed manual and electronic dispatch boards for scheduling and updates.
- Communicated customer requests and critical information to field teams and management.
- Provided support for efficient operations, including service performance tracking and data entry.
- Coordinated technician schedules and ensured required parts were available for services.
Flight Dispatcher
NetJets
10.2022 - 10.2023
- Managed preflight planning in compliance with federal aviation regulations (Part 91, 91K, 135).
- Collaborated with captains, meteorology, and operations teams to optimize flight planning.
- Provided real-time flight following, ensuring safe operational procedures were followed.
Flight Dispatcher
Republic Airways
03.2021 - 10.2022
- Created dispatch releases for domestic, flag, and supplemental operations.
- Monitored flight progress and adapted plans based on weather changes and advisories.
- Coordinated with maintenance and crew scheduling to resolve disruptions and ensure smooth operations.
- Formulate dispatch releases for Domestic, Flag and Supplemental operations
- Oversee the flight progress by observing the changes of the weather at the designated airports
- Provides flight crews helpful information of changes to weather, field conditions or advisory from Air Traffic Control
- Use joint responsibility between the dispatch and captain to conduct safe operational procedures.
- Coordinates with maintenance, crew scheduling, ground operations, station operations on any crew or aircraft changes or disruption
Crew Scheduler
Republic Airways
09.2019 - 03.2021
- Managed flight crew schedules, ensuring regulatory compliance and operational efficiency.
- Communicated effectively with operations to address scheduling conflicts and disruptions.
- Send multiple emails to both Operations and crew members
- Book flights and hotels for crew members deadheading to different locations.
- Proficient in managing high call volume operations
- Monitor emails and chat systems using Outlook, Google Voice, Zoom, and other provided communication platforms
Flight Dispatcher (Intern)
MTSU NASA Focus Lab
01.2019 - 05.2019
- Simulated regional airline dispatch operations, calculating fuel requirements and collaborating for flight safety.
Temporary Associate
General Mills
12.2017 - 03.2018
- Inspected products with attention to detail to ensure quality control.
- Maintained a clean and safe work environment.
- Sorted food products and performed quality checks on food production.
Desk Assistant
Middle Tennessee State University
07.2016 - 12.2017
- Issued visitor passes per office policy and recognized unauthorized access attempts.
- Answered caller and visitor inquiries on a variety of topics.
- Checked out temporary access cards and keys, answered phones, and provided general customer service.
POS Associate
Kohl's
06.2014 - 12.2016
- Acknowledged customer issues and resolved problems quickly and efficiently.
- Effectively communicated with employees and management to ensure complete customer care.
- Processed customer payments via cash, credit cards, and checks while verifying validity.
Education
Bachelor of Applied Science - Aerospace
Middle Tennessee State University
Murfreesboro, TN05.2019
High School Diploma - undefined
Whitehaven High School
Memphis, TN05.2015
Skills
- Delivery Coordination & Time Management
- Aviation & Dispatch
- Program Management
- Crew Scheduling & Coordination Logistics & Customer Service
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Federal Aviation Regulations
- Flight Dispatch & Operations
- Aviation Safety & Risk Management
- Leadership & Team Collaboration
- FAA Regulations Compliance
- Quality Assurance
- Manufacturing
- Data Entry & Service Performance Tracking
- Crisis Management & Problem Solving
- Meteorology & Flight Planning
- Food Production
- Call Center
- Inbound/ Outbound Calls
Certification
Aircraft Dispatcher
Accomplishments
Flight Dispatcher License
Timeline
Primary Care Assistant
Amada Senior Care
03.2025 - Current
Front Desk Coordinator
Aryes Staffing
03.2025 - Current
Freelance Delivery & Courier Services
01.2024 - Current
HVAC Dispatcher
NexTech
12.2023 - 01.2024
Flight Dispatcher
NetJets
10.2022 - 10.2023
Flight Dispatcher
Republic Airways
03.2021 - 10.2022
Crew Scheduler
Republic Airways
09.2019 - 03.2021
Flight Dispatcher (Intern)
MTSU NASA Focus Lab
01.2019 - 05.2019
Temporary Associate
General Mills
12.2017 - 03.2018
Desk Assistant
Middle Tennessee State University
07.2016 - 12.2017
POS Associate
Kohl's
06.2014 - 12.2016
Bachelor of Applied Science - Aerospace
Middle Tennessee State University
High School Diploma - undefined
Whitehaven High School
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