Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah Baker

Fuquay Varina,NC

Summary

Professional Administrator with over three years of hands-on experience in strategic planning and organizational development. Dynamic and proactive leader with strengths in communication, problem solving, and collaboration.

Overview

6
6
years of professional experience

Work History

Children's Director and Administrative Coordinator

Vertical Life Church
Holly Springs, NC
10.2020 - Current
  • Led and coordinated nursery, preschool, and elementary ministries
  • Worked with the pastor to define and advance the ministry’s vision and align with the overall church vision
  • Recruited, developed, and supported over 75 children’s ministry volunteers
  • Managed communications between church leadership, volunteers, and members
  • Oversaw the engagement and assimilation of new individuals within the church
  • Coordinated, promoted, and executed church wide events
  • Offered administrative expertise to church leadership
  • Carried out organizational responsibilities for the church wide volunteer program

Member Experience Manager

O2 Fitness Clubs
Holly Springs, NC
11.2019 - 10.2020
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints
  • Oversaw hiring, development, scheduling and daily performance of staff

Office Manager / Site Coordinator

YMCA of the Triangle
Apex, NC
10.2019 - 11.2019
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities
  • Discussed new developments, misbehavior and concerns with parents or guardians

Member Experience Team Member

O2 Fitness Clubs
Holly Springs, NC
12.2017 - 10.2019
  • Welcomed members, provided answers to questions, and anticipated members' service needs
  • Evaluated customer account information to assess current issues and determine potential solutions
  • Cultivated impactful relationships with customers and drove business development by delivering helpful knowledge
  • Worked with managers to develop service improvement initiatives

Education

Bachelor of Arts in Religion - Christian Counseling

Liberty University Online
12.2023

Skills

  • Administrative leadership
  • Communication
  • Team management
  • Problem resolution
  • Event planning and execution
  • Customer service

Timeline

Children's Director and Administrative Coordinator

Vertical Life Church
10.2020 - Current

Member Experience Manager

O2 Fitness Clubs
11.2019 - 10.2020

Office Manager / Site Coordinator

YMCA of the Triangle
10.2019 - 11.2019

Member Experience Team Member

O2 Fitness Clubs
12.2017 - 10.2019

Bachelor of Arts in Religion - Christian Counseling

Liberty University Online
Rebekah Baker