Rebekah Baker
Fuquay Varina,NC
Summary
Professional Administrator with over three years of hands-on experience in strategic planning and organizational development. Dynamic and proactive leader with strengths in communication, problem solving, and collaboration.
Overview
6
6
years of professional experience
Work History
Children's Director and Administrative Coordinator
Vertical Life Church
Holly Springs , NC
10.2020 - Current
- Led and coordinated nursery, preschool, and elementary ministries
- Worked with the pastor to define and advance the ministry’s vision and align with the overall church vision
- Recruited, developed, and supported over 75 children’s ministry volunteers
- Managed communications between church leadership, volunteers, and members
- Oversaw the engagement and assimilation of new individuals within the church
- Coordinated, promoted, and executed church wide events
- Offered administrative expertise to church leadership
- Carried out organizational responsibilities for the church wide volunteer program
Member Experience Manager
O2 Fitness Clubs
Holly Springs , NC
11.2019 - 10.2020
- Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Oversaw hiring, development, scheduling and daily performance of staff
Office Manager / Site Coordinator
YMCA of the Triangle
Apex , NC
10.2019 - 11.2019
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities
- Discussed new developments, misbehavior and concerns with parents or guardians
Member Experience Team Member
O2 Fitness Clubs
Holly Springs , NC
12.2017 - 10.2019
- Welcomed members, provided answers to questions, and anticipated members' service needs
- Evaluated customer account information to assess current issues and determine potential solutions
- Cultivated impactful relationships with customers and drove business development by delivering helpful knowledge
- Worked with managers to develop service improvement initiatives
Education
Bachelor of Arts in Religion - Christian Counseling
Liberty University Online
12.2023
Skills
- Administrative leadership
- Communication
- Team management
- Problem resolution
- Event planning and execution
- Customer service
Timeline
Children's Director and Administrative Coordinator
Vertical Life Church
10.2020 - Current
Member Experience Manager
O2 Fitness Clubs
11.2019 - 10.2020
Office Manager / Site Coordinator
YMCA of the Triangle
10.2019 - 11.2019
Member Experience Team Member
O2 Fitness Clubs
12.2017 - 10.2019
Bachelor of Arts in Religion - Christian Counseling
Liberty University Online
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