
Dependable public service professional with expertise in all facets of assisting the public with DMV services. Dependable. reliable with a superior work ethic and an outstanding track record of serving the public for almost 14 years.
*Process complex registration and drivers license transactions
*Process simple registration and drivers license transactions
*Assist co workers with harder transactions, have a supervisory password
*Strong public contact
*Customer service
*Ability to multitask
*Cash Handling
*Fill out complex forms
*Date entry
*Process virtual transactions during COVID19
*Handles confidential information with upmost care and privacy
*Works in DMVA(HATS) and Ease
*Listening skills , logical thinking, flexible when alternative needs arise
*Strong analytical skills
*Strong verbal communication skills
*Have assisted control cashier
*Mentor others in drivers licensing process and Registration process
*work in mentoring role helping assist co workers when a manager is not available
*familiar with monitoring queue
*telework- just as proficient at a window serving public as when teleworking
*Highest level of integrity- I always do what's right
*professional, dependable, punctual and flexible in all my work assignments
*Work well on computer platforms, with software and web products, knowledgable in Microsoft Office and Word and Excel
*Started as cashier
*Scheduling staff for weekly work
*Processed Contractors orders and set up deliveries
*Pulled orders for delivery
*Sold and cleaned tools in tool rental
* Completed inventory and processed contracts
*Helped with parties and earth quake awareness month
*Helped in kids clinic.
Data entry
Forward facing and Virtual Customer Service
Strong knowledge of interpreting policy and procedure
Superior verbal and written communication skills
Desire to help people