Rebekkah St.Martin
Show Low,USA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Over 7 years of customer service experience.
Overview
5
5
years of professional experience
Work History
Diagnostic Imaging Assistant
Summit Healthcare
Show Low, AZ
03.2024 - Current
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
- Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
- Evaluated and recommended upgrades to improve existing computerized healthcare systems.
- Handled incoming calls and directed callers to appropriate department or employee.
Sales Advisor
Honda Car Dealership
Grand Junction, CO
04.2023 - 02.2024
- Negotiated deals and handled complaints or objections.
- Identified customer needs by asking questions and advising on best solutions.
- Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Developed marketing campaigns for new or existing products.
- Recruited, hired and trained new hires to optimize profitability.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
Payment Specialist
Front Range Payments
Grand Junction, CO
11.2019 - 03.2023
- Reviewed documentation from vendors prior to processing payments.
- Prepared monthly financial statements detailing account balances and transactions.
- Identified and resolved billing issues efficiently and accurately.
- Kept accounts receivable tracking database current with relevant client information, collection, and billing progress and program changes.
- Communicated effectively with clients to ensure timely collections.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Education
High School -
Fruita Monument High School
Fruita01.2019
Skills
- Excellent Communication Skills
- Active Listening
- Quick Thinking
- Conflict Resolution
- Adaptability
- Customer relations
- Multitasking
Timeline
Diagnostic Imaging Assistant
Summit Healthcare
03.2024 - Current
Sales Advisor
Honda Car Dealership
04.2023 - 02.2024
Payment Specialist
Front Range Payments
11.2019 - 03.2023
High School -
Fruita Monument High School