Rechelle Mueller
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have learned to love all aspects of the Business Development and marketing space. I am also open to exploring the avenue of pharmaceuticals and/or medical device sales as a way to tie in all of my nursing and marketing passions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Business Development
Orlando Health
Orlando, FL
04.2023 - 01.2024
- Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate demonstrations.
- Created and managed a team of sales professionals to generate market growth.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Collected and analyzed market research data for use in forecasting.
- Delivered marketing strategy updates to upper-level management.
- Produced reports detailing progress made toward achieving short-term and long-term goals; presented findings during monthly meetings with senior leadership.
- Identified potential partners who could help expand the reach of the organization's services into new markets.
- Analyzed sales data to track performance against goals; identified trends and areas for improvement in order to meet objectives.
- Supervised creation of marketing materials and collateral.
- Collaborated with other departments to coordinate strategic marketing activities.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Managed the design and production of marketing materials such as brochures, flyers, catalogs and other collateral pieces.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
- Interviewed and hired talented individuals to add value to marketing team.
- Coordinated marketing events for showcasing product and service offerings.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained open communication with team members and stakeholders, resulting in successful outcomes.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Senior Clinical Nurse Liaison
SELECT SPECIALTY HOSPITAL
Orlando, FL
01.2021 - 03.2023
- Working alongside the Director of Business Development assisting with the growth and development of volume, strategies, and initiatives
- Assisting with training of clinical liaisons and contributing as part of the sales leadership team
- Following through daily on field training and coaching
- Participating in the development and roll out of specific pod strategies
- Completing monthly logs and reports involving activities as requested by the corporate office
- Covering all duties of and acting as DBD when DBD is on PTO
- Focus on marketing and building relationships with referral sources including physicians, Director’s, lead CM’s, and clinical team.
- Developed and maintained relationships with physicians, nurses, case managers and other healthcare professionals to ensure quality patient care.
- Collaborated with multidisciplinary teams in developing discharge plans for patients transitioning from acute settings into post-acute facilities.
- Acted as a liaison between external organizations such as home health agencies, skilled nursing facilities, and assisted living facilities in order to facilitate smooth transitions of care for patients discharged from the hospital.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with others to discuss new opportunities.
Clinical Nurse Liaison
SELECT SPECIALTY HOSPITAL
Orlando, FL
01.2018 - 01.2021
- Rounding in ICU and step down units at the STACH level with physician’s, residents, and case managers identifying LTAC appropriate patients
- Coordinating with healthcare staff to ensure smooth transitions through the discharge process
- Review patients’ medical records, assess and determine/establish patients’ eligibility for admission to Select Specialty Hospital (LTACH)
- Creating relationships with the patients and the staff of the facility that are providing health care.
Interim Quality Manager/Infection Control
SELECT SPECIALTY HOSPITAL
Orlando, FL
03.2017 - 12.2017
- Organized and directed monthly QAPI meetings/ quality assurance and performance
- Participated and guided the MEC/ medical executive’s committee meetings quarterly
- Performed audits and tracking for infection control.
- Maintained policy, procedures, work instructions, and projects for quality and continuous improvement agendas.
- Ensured all necessary documentation is completed accurately according to company policies and procedures.
- Implemented corrective action plans for process improvement initiatives based on audit findings.
- Performed follow-up evaluations to determine efficacy of previously implemented corrective measures, recommending subsequent actions based on findings.
- Led staff education efforts on quality assurance (QA) and quality management policies, improving patient outcomes.
Wound Care Nurse
SELECT SPECIALTY HOSPITAL
Orlando, FL
01.2015 - 02.2017
- Created daily POC for patients regarding wound management
- Patient and family education
- Initiated NPWT, set up and assisted with wound debridements
- Weekly photographs and documentation of all care relating to patient wounds.
Registered Nurse, Intensive Care Unit
SELECT SPECIALTY HOSPITAL
Orlando, FL
01.2011 - 01.2015
- Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
- Collaborated with other healthcare team members regarding treatment plans for each patient served.
- Administered emergency resuscitative measures when necessary according to advanced cardiac life support protocols.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Provided direct nursing care to critically ill patients in accordance with established policies, procedures, and standards of practice.
- Monitored vital signs including heart rate, respiratory rate, temperature, and blood pressure.
- Supervised cardiac monitors, mechanical ventilators and alarms and oxygen delivery devices.
- Identified changes in patient conditions and reported them to the supervising physician immediately.
- Identified abnormal and critical respiratory patterns through direct pulmonary assessments.
- Treated patients with broad range of acute, life-threatening diagnoses.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Evaluated the effectiveness of treatments and therapies administered to patients.
- Instructed students on proper techniques related to critical care nursing skills.
Registered Nurse, Intensive Care Unit
Heart of Florida Hospital
Orlando, FL
01.2008 - 01.2011
- Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation, and chest tube management.
- Managed life support equipment
- Member of the rapid response team and code team
- Relief Charge nurse on a 15 bed multi-system ICU unit
- Frequently acted as preceptor to students and new nurses
- Managed critical patients in both the ICU and on the floor
- Maintaining airways and critical drips
- Working closely with the respiratory team, rehab team, dietary team, wound care team, as well as Doctors, NPs, PAs and management.
- Initiated, monitored and adjusted intravenous therapy according to physician orders.
- Maintained accurate documentation of patient assessments, treatments, interventions and progress notes.
- Identified potential complications during recovery period and took appropriate action when necessary.
- Detected emerging problems by monitoring patients' behavior, vital signs and fluid intake and output.
- Demonstrated knowledge of advanced cardiac life support protocols.
- Completed day-to-day duties accurately and efficiently.
Registered Nurse, Intensive Care Unit
Dr. Philips Hospital
Orlando, FL
01.2007 - 01.2008
- Intensive care nurse on a 12 bed critical care multi-system unit performing duties involving complex patient care, CRRT, Oscillating vents, critical drips, paralytics, A-lines, post-surgical recovery, medication administration, life support, and daily patient care.
Education
AS NURSING -
Valencia College
01.2007
Skills
- Results driven team player and a resourceful problem solver who thrives in a fast paced environment
- Multitasker, organizer, go-getter with excellent communication skills
- Compassionate team leader who encourages success across the board within the team environment
- Leadership, sales training, goal attainment, physician relations, team building, strategic planning
- Advanced knowledge in payor relations, quality management, and infection control
- Stakeholder Relations
- Sales Expertise
- Product Promotions
- Market Penetration
- Business Development Support
- Networking
- Content Creation
- Competitive Analysis
- Market Analysis
- Staff Management
- Marketing Analytics
- Sales Understanding
Certification
- ACLS
- BLS certified-American Heart Association
- Registered Nurse, FL License: RN 9270034
References
References available upon request.
Timeline
Director of Business Development
Orlando Health
04.2023 - 01.2024
Senior Clinical Nurse Liaison
SELECT SPECIALTY HOSPITAL
01.2021 - 03.2023
Clinical Nurse Liaison
SELECT SPECIALTY HOSPITAL
01.2018 - 01.2021
Interim Quality Manager/Infection Control
SELECT SPECIALTY HOSPITAL
03.2017 - 12.2017
Wound Care Nurse
SELECT SPECIALTY HOSPITAL
01.2015 - 02.2017
Registered Nurse, Intensive Care Unit
SELECT SPECIALTY HOSPITAL
01.2011 - 01.2015
Registered Nurse, Intensive Care Unit
Heart of Florida Hospital
01.2008 - 01.2011
Registered Nurse, Intensive Care Unit
Dr. Philips Hospital
01.2007 - 01.2008
AS NURSING -
Valencia College
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