Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Redacia Polk

Round Rock,TX

Summary

Compassionate Mental Health Tech with an understanding of empathy and proactive care. 5+ years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication, and social skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Cross Creek Hospital
Austin, Texas
08.2021 - 03.2026
  • Provided direct patient care and support in behavioral health settings.
  • Assisted in daily living activities to enhance patient comfort and well-being.
  • Monitored patient behavior and documented observations accurately for treatment teams.
  • Maintained a safe and supportive environment through effective crisis management techniques.
  • Documented behavioral incidents to keep accurate records.
  • Monitored patient safety in all areas of the facility.

Retail Keyholder

Kiehl's
Austin
11.2022 - 08.2023
  • Assisted customers with product selection and provided personalized recommendations.
  • Managed cash register operations and processed transactions efficiently.
  • Trained new team members on store policies and customer service standards.

Mental Health Technician

Austin Lakes Hospital
Austin, Tx
02.2020 - 08.2021
  • Monitored patient behaviors and reported changes to the healthcare team.
  • Assisted in daily living activities, promoting patient independence and comfort.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Tracked client movement on and off unit by documenting times and destinations.

Education

Hendrickson High School
Pflugerville, TX

Skills

  • Crisis management
  • Patient observation
  • Electronic documentation
  • Behavior modification
  • Stress management
  • Positive reinforcement
  • De-escalation strategies
  • Behavior modification techniques
  • Rounds management
  • Mental health support

Certification

  • BLS
  • CPR

Timeline

Retail Keyholder

Kiehl's
11.2022 - 08.2023

Behavioral Health Technician

Cross Creek Hospital
08.2021 - 03.2026

Mental Health Technician

Austin Lakes Hospital
02.2020 - 08.2021

Hendrickson High School
Redacia Polk