Rediet TAMRAT
Fairfax,VA
Summary
Customer-focused professional with experience in healthcare support, property leasing, and hospitality management. Strong communicator with proven ability to work in fast-paced environments while maintaining professionalism, compliance, and high service standards. Skilled in patient care support, customer relations, and operational coordination.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Dispatcher
INOVA Fairfax Hospital
10.2024 - Current
- Safely transport patients throughout the hospital, including surgery, radiology, and patient rooms.
- Assist patients with mobility challenges, providing physical support and reassurance in a calm manner.
- Coordinate with nurses and physicians to ensure timely patient transport for procedures and treatments.
- Monitor patients during transport and report any changes in condition to medical staff.
- Maintain cleanliness and safety of transport equipment such as wheelchairs and stretchers.
- Follow hospital policies and HIPAA regulations to protect patient confidentiality.
- Communicate effectively with patients, families, and staff to ensure a smooth care experience.
Dining Manager
Vincent Hall
01.2021 - 03.2023
- Managed daily dining room operations to ensure high-quality service and guest satisfaction.
- Walked the dining floor to address customer concerns and resolve issues promptly and professionally.
- Tracked and managed inventory of food, beverages, and supplies; placed orders to maintain stock and reduce waste.
- Ensured compliance with health, safety, and pandemic-related regulations.
- Supported staff during high-volume service periods to maintain efficient operations.
Leasing Associate
LMN Apartments
08.2018 - 02.2020
- Assisted with daily leasing operations, including processing applications and preparing lease documentation.
- Conducted property tours and built rapport with prospective residents.
- Communicated with tenants regarding lease renewals, maintenance requests, and community events.
- Responded to inquiries related to rental terms, pricing, and unit availability.
- Maintained accurate lease files, applications, and payment records.
- Provided excellent customer service to promote tenant satisfaction and retention.
Education
High School Diploma -
TC William
Alexandria, Virginia04.2015
Skills
- Customer Service
- Patient Care Support
- Communication
- Team Collaboration
- Time Management
- Documentation
- HIPAA Compliance
- Conflict Resolution
- Inventory Management
- Attention to Detail
- Customer service
- Data entry
- Decision-making
Certification
CPR food safety
Languages
Armenian
Full Professional
Timeline
Patient Dispatcher
INOVA Fairfax Hospital
10.2024 - Current
Dining Manager
Vincent Hall
01.2021 - 03.2023
Leasing Associate
LMN Apartments
08.2018 - 02.2020
High School Diploma -
TC William