Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rediet Tamrat

Falls Church,VA

Summary

Dynamic Front Desk Agent at Comforting, adept at enhancing customer engagement and delivering exceptional hospitality support. Successfully resolved guest issues, fostering positive feedback and repeat visits. Proficient in cash transaction processing and effective troubleshooting, ensuring a seamless experience even during peak periods.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Comforting
01.2016 - 02.2019
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Education

Basic

TC Williams Hi School
Alexandria, VA
08-2011

Skills

  • Customer engagement
  • Hospitality support skills
  • Effective troubleshooting skills
  • Cash transaction processing

Work Type

Full Time

Timeline

Front Desk Agent

Comforting
01.2016 - 02.2019

Basic

TC Williams Hi School

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