Dynamic leader with a proven track record at American Eagle Solar, Excelled in enhancing customer satisfaction and conversion rates. Adept in solar system design and sales strategy development. demonstrating exceptional problem-solving and communication skills. Achieved significant market expansion and operational efficiency, leveraging expertise in sustainability consulting and renewable energy policy.
Overview
40
40
years of professional experience
Work History
Solar Energy Consultant
American Eagle Solar
10.2023 - Current
Enhanced customer satisfaction by providing timely follow-ups and addressing concerns throughout the installation process.
Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
Collaborated with engineers, designers, and installers to ensure seamless project execution and delivery.
Assisted clients in navigating local permitting processes and securing financing options for their projects.
Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
Ensured high-quality customer experiences by addressing any post-installation issues promptly and effectively.
Advanced company growth by identifying opportunities for expansion into new markets or service offerings within the renewable energy sector.
Realtor
Self Employed Services
01.2019 - Current
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
General Manager
Proteccion Y Control, C.a.
08.2012 - 10.2017
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Formulated policies and procedures to streamline operations.
Implemented operational strategies and effectively built customer and employee loyalty.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Championed continuous improvement initiatives that enhanced operational performance across all departments.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
General Manager
Guardianes Mara, C.A.
07.1984 - 07.2012
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
No Degree - Computer Science
Universidad Rafael Urdaneta
Maracaibo, Venezuela
07-1989
High School Diploma -
Liceo Los Robles
Maracaibo, Venezuela
06-1984
Skills
Solar System Design
Sales strategy development
Cost Estimation
Proposal Writing
Sustainability Consulting
Energy efficiency analysis
Renewable energy policy
Sales Support
Social Media Promotion
Sales closing
Closing deals
Problem-Solving
Accomplishments
Directing and coordinating effectively over one thousand employees for a span of more than two decades, leading the nation's security services sector.
Greatly improved sales by introducing innovative methods of marketing for Solar systems..
Protective Security Officer at North American Security/ American Eagle SecurityProtective Security Officer at North American Security/ American Eagle Security