Ritchie Escobar
Johnstown,CO
Summary
Dedicated District Manager with a strong customer service and sales background. I've achieved an excellent record of success through improving quality of service and elevating public profile in turn increasing customer retention and new business. Team leader successfully guiding, mentoring and motivating employees.
Overview
5
5
years of professional experience
1
1
Certification
Work History
District Manager
Alsco Uniforms
Fort Collins, CO
07.2022 - Current
- Drove district growth through program quality, sales initiatives and customer service.
- Mentored team members by demonstrating best practices for sales and customer service.
- Creatively and strategically addressed and solved customer issues.
- Coached, developed and motivated team to achieve revenue goals.
- Directed and coordinated products, services and sales activities.
- Determined price schedules and discount rates.
Route Sales Representative
Alsco Uniforms
Fort Collins, CO
01.2022 - 07.2022
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Promoted positive relationships with customers to maintain consistent sales.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Cross-sold additional products to customers depending upon merchandise needs.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Retail Sales Associate
The Buckle
Loveland, CO
12.2019 - 02.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Education
Heavy Duty Technology -
Lincoln College of Technology - Denver
Denver, CO04.2016
High School Diploma -
Roosevelt High School
Johnstown, CO05.2014
Skills
- Recruiting and Hiring
- Operations Management
- Report Preparation
- Contract Management
- Operations Improvements
- Client Relationship Building
- Leadership Development
- Group Presentations
- Negotiation
- Team Leadership
- Decision-Making
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from RSR to District Manager, in less than 12-months.
- Led district to top 7 company wide, earning recognition from upper management and qualified for Winners Circle 2023.
Certification
- Smith System 5 Key Driver Trainer
Timeline
District Manager
Alsco Uniforms
07.2022 - Current
Route Sales Representative
Alsco Uniforms
01.2022 - 07.2022
Retail Sales Associate
The Buckle
12.2019 - 02.2021
Heavy Duty Technology -
Lincoln College of Technology - Denver
High School Diploma -
Roosevelt High School
- Smith System 5 Key Driver Trainer
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