Enthusiastic professional with a strong background in partnership management, adept at fostering long-term relationships and driving business acquisition. Proven success in managing a portfolio of national accounts, generating significant monthly revenue through strategic logistics solutions.
Overview
8
8
years of professional experience
Work History
National Account Manager
Shamrock Trading Corporation, Ryan Transportation
Overland Park, USA
02.2022 - Current
Manage a portfolio of 50 national accounts, generating over $100,000 in monthly revenue through strategic logistics solutions and supply chain coordination
Drove business acquisition through cold calling, prospecting, and CRM tools, successfully identifying and securing new market opportunities
Foster long-term partnerships through proactive communication and customer success management via email, phone, and in-person interactions, enhancing client satisfaction and loyalty
Bidded and won freight lanes through RFPs and Spot Quotes, leveraging market trend analysis to inform competitive strategies
Associate Account Manager
Shamrock Trading Corporation, Ryan Transportation
Overland Park, USA
06.2024 - 02.2025
Developed relationships with carriers and customers through consistent communication, timely follow-up, and effective issue resolution
Facilitated account growth by quoting new lanes and analyzing market rates to identify cost-effective transportation solutions
Developed and implemented account strategies to enhance client satisfaction and retention.
Senior Carrier Sales Representative
Shamrock Trading Corporation, Ryan Transportation
Overland Park, USA
02.2022 - 06.2024
Established relationships with 100+ active carriers, enhancing capacity coverage for high-volume, time-sensitive lanes
Coordinated 75-100 weekly shipments for key customer accounts, overseeing carrier sourcing, dispatch, tracking, and delivery
Negotiated freight rates with carriers to secure competitive pricing for shipments.
Coordinated shipment schedules to ensure timely delivery and efficient service.
Intern
K-State Fan Experience Internship
Manhattan, USA
09.2018 - 03.2019
Coordinated in-game sports marketing and promotions for home athletic events, producing show timelines and public-address scripts to enhance event engagement.
Assisted in planning and executing fan engagement activities for events.
Collaborated with team members to enhance overall game day experience.
Coordinated logistics for promotional giveaways during sporting events.
Education
Bachelor of Science – BS - Marketing
Kansas State University
Manhattan, KS
05-2021
Skills
CRM management
Market trend analysis
Sales
Account oversight
Customer success
Negotiation
Problem Solving
Critical Thinking
Communication
Accomplishments
Boy Scout Troop 74 - Eagle Scout Rank 2015
Diamond Club 100 Member Carrier Sales - Generated over $100,000 in sales per month - 2022 & 2023