Dynamic professional with extensive experience in account management and customer service. Known for building strong client relationships and leading cross-functional teams to ensure seamless project execution and satisfaction.
Overview
16
16
years of professional experience
Work History
Account Manager
Dixie Interiors
Phoenix, AZ
05.2018 - Current
Developed and maintained strong client connections to enhance customer satisfaction and loyalty in multi-housing sector. Net-working across multiple platforms.
Studied market trends to identify opportunities for expansion.
Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
Coordinated cross-functional teams to ensure seamless project delivery and execution.
Gained knowledge in all aspects in current position to maintain a flawless execution.
Mentored junior sales staff on best practices for account management and client communication.
Store Manager
Hi Health
Phoenix, AZ
02.2015 - 01.2018
Managed scheduling and payroll processes, optimizing labor costs while maintaining staffing levels.
Led visual merchandising initiatives, improving product placement to drive sales growth.
Collaborated with marketing teams on local advertising campaigns, increasing store visibility in the community.
Conducted regular audits of inventory accuracy, reducing shrinkage through effective loss prevention strategies.
Fostered a positive work environment by promoting teamwork and addressing employee concerns promptly.
Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Tire Technician/Sales
Discount Tire
Phoenix, AZ
05.2010 - 03.2015
Performed tire replacements for various vehicles for customers
Day-day replacements, rotations, flat repairs, back and forth up front sales