Reed Goodrum
Nashville,Tennessee
Summary
Driven and detail-oriented professional with a proven track record at RCC Concrete Services, LLC, excelling in guest relations and time management. Leveraged strong multitasking abilities to enhance customer satisfaction and streamline payment processes, achieving significant improvements in billing accuracy and client payment. Demonstrates exceptional communication skills and a friendly demeanor to foster positive customer experiences.
Overview
6
6
years of professional experience
Work History
Office Assistant
RCC Concrete Services, LLC
Nashville, Tennessee
01.2019 - 01.2024
- Maintained accounts payable files and records in an organized manner.
- Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
- Reconciled vendor statements, investigated and resolved discrepancies.
- Prepared checks for payment of vendor invoices on a timely basis.
- Responsible for entering customer payments into the accounting software system.
- Gathered support data to drive invoice accuracy and work through billing discrepancies.
- Generated weekly aging reports to track overdue payments from clients and followed up accordingly.
Server /Restaurant Hostess
McCabe Pub
Nashville, Tennessee
11.2017 - 12.2018
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Managed reservations, waitlists, and special requests for large parties.
- Built positive relationships with other front-of-house and kitchen staff.
- Welcomed guests with a personable attitude, and served restaurant orders while mastering menu options.
Education
Holistic Medicine, Naturopathic Practice
Ritually Rooted
Some College (No Degree) -
Auburn University
Auburn, ALSkills
- Guest relations
- Communication
- Patient
- Friendly
- Attentive
- Order management
- Time management
- Strong multitasking
- Anticipating guest needs
Timeline
Office Assistant
RCC Concrete Services, LLC
01.2019 - 01.2024
Server /Restaurant Hostess
McCabe Pub
11.2017 - 12.2018
Holistic Medicine, Naturopathic Practice
Ritually Rooted
Some College (No Degree) -
Auburn University
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