Reed Hallett
Rancho Santa Margarita,CA
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Qualified Technician with many years of industry experience. Demonstrated success in streamlining processes and boosting efficiency by leveraging strong design and problem-solving abilities. Detail-oriented and conscientious about addressing aspects of development and production to create reliable products.
Overview
13
13
years of professional experience
Work History
Lead Technician
Tradesman Electric
Laguna Hills, CA
08.2020 - Current
- Built sales forecasts and schedules to reflect desired productivity targets.
- Directed and coordinated products, services and sales activities.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Built panels containing relays, switches, circuit breakers, according to customer specifications.
- Troubleshooting all issues in residential and commercial settings.
- Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
- Delegated work to staff, setting priorities and goals.
- Delivered continuous training to associates to maximize performance and customer relations skills.
Apprentice Electrician
Tommy Gunn electric
Mission Viejo, CA
02.2015 - 08.2020
- Addressed and resolved worksite safety hazards to reduce risk.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Utilized measuring and testing instruments such as ammeters, ohmmeters, voltmeters and testing lamps accurately, efficiently and safely to complete installations and repairs.
Restaurant Manager
MOD Pizza
Laguna Niguel, CA
04.2012 - 01.2015
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Resolved and investigated complaints regarding service, food quality and accommodations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Optimized profits by controlling food, beverage and labor costs.
Education
High School Diploma -
Mission Viejo High School
Mission Viejo, CA06-2012
Some College (No Degree) - Electrical, Electronics
Southern California Institute of Technology
Anaheim, CASkills
- Sales forecasting
- Product coordination
- Customer service
- Electrical troubleshooting
- Panel assembly
- Safety compliance
- Team leadership
- Conflict resolution
- Employee training
- Project management
- Quality assurance
- Time management
- Verbal communication
- Good Telephone Etiquette
- Critical thinking
Timeline
Lead Technician
Tradesman Electric
08.2020 - Current
Apprentice Electrician
Tommy Gunn electric
02.2015 - 08.2020
Restaurant Manager
MOD Pizza
04.2012 - 01.2015
High School Diploma -
Mission Viejo High School
Some College (No Degree) - Electrical, Electronics
Southern California Institute of Technology