Reeda Pin

• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Checked patient insurance, demographic, and health history to keep information current.
• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed multi-line phone system and pleasantly greeted patients.
• Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
• Improved workflow efficiency, organizing back-office supplies and equipment.
• Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared and processed patient referrals and transfer requests.
• Placed new supply orders, managed inventory and restocked clerical spaces.

• Greeting visitors, responding to the needs of students, staff and families who enter the office
• Referring needs to an assistant principal as appropriate and creating a welcoming environment that supports student and family engagement with school
• Running attendance and other data reports
• Scheduling meetings and managing agendas
• Generating letters and notices, updating student records

- Managing flow of information and communication, responding to inquires from staff, families and students

• Support school-wide projects, activities and tasks such as MCAS, APs, senior events, back to school night, professional learning days, etc.
• Any other related duties as assigned by administration
• Providing back-up support for front office and other administrative rolls
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

• Provide personal care services for residents in a professional, caring, and efficient manner and in accordance with state guidelines
• Take a team approach to performing duties
• Adhere to all OSHA regulations and safety procedures when bending, lifting, and using equipment
• Assist with activities programs
• Complete all required annual in-service training
• Report to the Resident Care director and wellness nurse
• Assist with housekeeping duties including resident laundry according to schedule or as needed.
• Follow proper procedures for the Self-Administered Medication Management system
• Assist relatives, guests, and visitors as needed
• Perform dining room duties and assist with the serving of residents
• Review and prepare shift change logs at the beginning and end of each shift, as well as orally summarize pertinent information for aides coming on duty
• Maintain a positive, professional calm, image, and environment

• Assist residents with bath functions as directed
• Participate in and receive the nursing report upon reporting for duty
• Assist residents with daily dental and mouth care
• Assist residents with dressing/undressing as necessary
• Assist with lifting, turning, moving positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc
• Record all entries on flow sheets, notes, chats, etc. in an informative and descriptive manner
• Report all changes in the resident's condition to the nurse supervisor/charge nurse as soon as practical
• Report all accidents and incidents you observe on the shift that they occur
• Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

- Greet and assist customers promptly: approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently

- Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations

- Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales

- Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible

- Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment