Reem Shehadeh
San Leandro,CA
Summary
Business-minded, outgoing and self-motivated, I bring extensive experiences in the Pet Care Industry. I am skilled in meeting the needs of clients by listening, communicating clearly, and delivering the highest level of service. I am great at building relationships to develop loyal Clients.
Overview
15
15
years of professional experience
Work History
Owner
Dream With Reem LLC
San Leandro, CA
03.2019 - Current
- Managed day-to-day business operations.
- Recruited, hired and training
- Consulted with clients to assess needs and propose optimal solutions.
- Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
- Gave animals proper attention to promote secure environment in owner's absence.
- Communicated professionally with pet owners via phone, email and text.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Collected, forwarded or signed for mail, packages or home services.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
Dispatcher / Delivery Driver
Golden Health Alliance
San Francisco, CA
02.2018 - 04.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Cash Handling
Delivery Driver
Amazon Flex
San Leandro, CA
06.2016 - 02.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Mills High School
Millbrae, CA07.1997
Skills
- Customer Service Management
- Staff hiring
- Inventory control
- Employee training and development
- Performance evaluations
- QuickBooks
- Animal exercise
- In home Animal Care
- Safe driving
- Payment collection
- Problem-solving
- Payroll processing
- Inventory counting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner
Dream With Reem LLC
03.2019 - Current
Dispatcher / Delivery Driver
Golden Health Alliance
02.2018 - 04.2019
Delivery Driver
Amazon Flex
06.2016 - 02.2018
High School Diploma -
Mills High School
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