Summary
Overview
Work History
Education
Skills
Affiliations Activities
References
Timeline
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Reem Haddad

West Chester,OH

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

19
19
years of professional experience

Work History

Online Personal Shopper

Walmart
03.2023 - Current
  • Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

CAP 1 Team Associate

Walmart
07.2018 - 03.2022
  • Loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves.

Clicklist Associate

Kroger
03.2018 - 05.2018
  • Prepare and deliver online orders that exceed customer expectations for ease of shopping, variety, and freshness.

Executive Secretary

Jordan University of Science & Technology
09.2004 - 05.2016
  • Day-to-day implementation of the Dean's Office activities and coordination with the academic departments
  • Perform administrative and secretarial duties to the Dean in response to emails, mail, telephone or in-person inquiries; direct telephone inquiries to appropriate individuals for follow-up; prepare letters and memos.

Education

Bachelor of Accounting - Accounting

Irbid National University
01.2002

Skills

  • Patience and Empathy
  • Teamwork and Collaboration
  • Record and File Management
  • Multiple Priorities Management
  • Customer Service

Affiliations Activities

Youth Counselor at Irbid Catholic Schools

References

  • Nidal Abo Alhaija, Deanship Office Head Manager, Jordan University of Science & Technology, ...Mrs. Haddad has demonstrated outstanding integrity and genuine intellectual ability to perform high caliper work....She has lots of friends and hse gains the respect of all staff at the deanship of science….
  • Prof. Dr. Mohammad El-Khateeb, Dean/Faculty of Science & Arts, Jordan University of Science & Technology, ..Reem is not only an excellent employee, but she is also personally delightful. She is comfortable with herself as she is engaging, pleasant and humorous. She is well organized, dependable, timely, trustworthy, and always brings a positive attitude to her work...
  • Deanship Office Head Manager Jordan University of Science & Technology Nidal Abo Alhaija “..proved to be a great stickler for tasks, meetings and deadline duties..As a dedicated and meticulous individual, Mrs.Haddad has the ability to manage all kinds of secretarialand Bachelor of Accounting (2002) clerical tasks efficiently...Able to multitask effectively and expert in handling National University, Irbid, Jordan a high volume workload... ”

Timeline

Online Personal Shopper

Walmart
03.2023 - Current

CAP 1 Team Associate

Walmart
07.2018 - 03.2022

Clicklist Associate

Kroger
03.2018 - 05.2018

Executive Secretary

Jordan University of Science & Technology
09.2004 - 05.2016

Bachelor of Accounting - Accounting

Irbid National University
Reem Haddad