Results-driven, hands on leader with a strong background in operations management and documentation. Expertise in sales negotiation and hiring, consistently improving customer satisfaction and ensuring compliance with industry standards.
Overview
10
10
years of professional experience
Work History
Owner/Operator
LBC Construction
Twin Falls, ID
01.2024 - Current
Managed daily operations, ensuring project timelines and quality standards were met consistently.
Managed day-to-day business operations.
Increased customer satisfaction by providing high-quality services and timely communication.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Construction Crew Leader
Summit Restoration And Construction
Twin Falls, ID
10.2021 - 01.2024
Supervised daily operations, ensuring adherence to safety protocols and quality standards.
Evaluated project progress, identifying and resolving issues to maintain schedules.
Communicated effectively with clients, subcontractors, and regulatory agencies throughout projects.
Maintained accurate documentation of project activities, materials used, and compliance checks.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Assistant Facility Manager
Agri Service
Twin Falls, ID
01.2016 - 07.2020
Implemented safety protocols, enhancing compliance with industry regulations.
Improved facility efficiency by implementing streamlined processes and procedures for daily operations.
Enhanced safety standards by conducting regular inspections and addressing potential hazards promptly.
Managed maintenance tasks for optimal building performance, ensuring timely completion of repairs and upgrades.
Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.