Experienced and enthusiastic wordsmith with track record of success across wide range of topics and personality types. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and relationship building.
Overview
19
19
years of professional experience
Work History
Private Consultant
GYR Arms/Bushmaster Arms/PTR
261 Main Street, Plaistow, NH 03865
11.2023 - Current
After finishing my eight years with my last employer I took advantage of the opportunity to privately consult while acting as construction manager on our rental property and home.
Bushmaster, PTR and GYR Arms were the main focuses up to this point company wise.
This included selling and rapport building based calls with past and current customer bases, spending time at shooting events, industry shows and grand openings as well as working as a customer service liaison for any number of topics and concerns for each perspective company.
We have just recently finished the extensive refinishing of the the duplex as well as finalizing our new tenant into the rental that was remodeled as well which now allows me to focus fully on looking into my next business opportunity.
National Sales Manager/Customer Service Liaison
KALASHNIKOV USA
3901 NE 12th Ave #400, Pompano Beach FL 33064
01.2010 - 03.2015
Established myself as the sole sales manager to progress and prosper through four separate regime changes over an eight year career with a struggling start up using my time and contacts in the industry throughout each to ensure the level of trust needed to get the company off the ground and headed in a positive direction
Maximized my relationships with the top three buy groups in the industry to bring a confidence and believability to our company line
Built and or continued long lasting friendships with new and old distributors, dealers and competing companies to stay up to date and relevant in the industry community as a whole
Also took on the liaison position as the first line of defense in the customer service department for all questions, concerns and issues, good or bad during the Covid rush which saw the largest increase in business in the history of the weapon industry
Exceeded relationship and sales goals at all industry shows to included the Vegas Shot Show, the NBS, Sports Inc, Worldwide shows, the NASGW distributor shows, the NRA show and any other distributor specific or consumer driven shows in between
Worked to grow fruitful relationships at every corporate level to ensure that the company continually communicated to ensure information dissemination was not lost as often as possible due to lack of rapport and misunderstanding.
Senior Inside Sales Representative
By Appointment Only, Inc
300 Apollo Dr, Chelmsford, MA 01824
02.2011 - 01.2015
Successfully rose to the level of Senior Inside Sale Representative while holding the lowest dial to meeting ratio in the history of the company while keeping my cancel rate at below 16%
Regularly partnered one on one with as many as eight separate sales representatives concurrently on a myriad of differing messages and or campaigns
Focused on building strong rapports and working relationships with those reps while working to be mindful of their ever changing calendars, specific campaign points and intricate list of meeting needs
Picked to be on the first campaign requested from IBM which led to the most successful campaign in the history of BAO up to that point.
Senior Regional Accounts Manager
Sig Sauer
18 Industrial Dr, Exeter, NH 03833
03.2005 - 09.2010
Was one of three inside sales representatives tasked with taking the distributor direct program from twenty nine individual distributors down to only two and relying completely on the newly created dealer direct program
With only the use of phone books, second hand dealer phone lists and online searching to build the most productive group of 250-300 dealers in the program
Sold and serviced each individual dealer ranging from the actual sale to finance issues and marketing concerns while concreting rapports with the majority of my dealers
Successfully held the top spot on my team of up to nine sales team members at any given point for the better part of four years
Engrained myself as the main go-to at the majority of SIGs trade shows and repeatedly exceeded the last years profits at each of these industry and buy group shows
Was the right hand to the VP of Sales, insuring he was taken care of and as up to speed as possible for the years I worked for the company including travel to shows and and while at our main hub in Exeter.
Education
Custom Auto Body Paint and Collision Technician -
Ohio Auto Diesel Technical College
Cleveland, OH
01.1994
High School Diploma / Custom Paint Auto Body Tech. -
Timberlane Regional High School/Exeter Vocational High School
06.1992
Skills
Client Relationship Management
Effective Communication
Process Improvement
Problem-Solving
Client Rapport
Timeline
Private Consultant
GYR Arms/Bushmaster Arms/PTR
11.2023 - Current
Senior Inside Sales Representative
By Appointment Only, Inc
02.2011 - 01.2015
National Sales Manager/Customer Service Liaison
KALASHNIKOV USA
01.2010 - 03.2015
Senior Regional Accounts Manager
Sig Sauer
03.2005 - 09.2010
Custom Auto Body Paint and Collision Technician -
Ohio Auto Diesel Technical College
High School Diploma / Custom Paint Auto Body Tech. -
Timberlane Regional High School/Exeter Vocational High School