Reese De Rosa
St. Petersburg,FL
Summary
Accomplished Valet Parking Supervisor with a proven track record at Evolution Parking and Guest Services, enhancing customer satisfaction through exceptional service and efficient vehicle handling. Skilled in staff training and development, and customer service, I significantly improved service delivery by training junior staff, ensuring a professional appearance and multitasking effectively.
Overview
5
5
years of professional experience
Work History
Valet Parking Supervisor
Evolution Parking and Guest Services
01.2023 - 01.2024
- Answered guest's questions about property amenities and services.
- Helped guests unload and load luggage.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Monitored and documented guest traffic flow in valet lot.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Logged and documented parked vehicle details for accurate records.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Resolved customer complaints through calm, constructive communication.
- Provided punctual, polite valet services to uphold professional standards.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
Valet Attendant
Courtesy Valet
01.2019 - 01.2022
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Removed trash and waste from lots to maximize space availability for valet parking.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
- Answered guest's questions about property amenities and services.
- Located and retrieved vehicles quickly to minimize customer wait times.
Education
High School Diploma -
Seminole High School
Seminole, FL06.2019
Skills
- Staff Training and Development
- Task Delegation
- Employee Scheduling
- Incident Reporting
- Directing Traffic
- English Fluency
- Customer Service
- Multitasking and Organization
- Standard Vehicle Operation
- Clean Driving Record
- Guest Assistance
- Professional Appearance
Timeline
Valet Parking Supervisor
Evolution Parking and Guest Services
01.2023 - 01.2024
Valet Attendant
Courtesy Valet
01.2019 - 01.2022
High School Diploma -
Seminole High School
Similar Profiles
Ashton CernickyAshton Cernicky
Part Time Valet Supervisor at Evolution Parking and Guest ServicesPart Time Valet Supervisor at Evolution Parking and Guest Services
MAYNOR MEJIAMAYNOR MEJIA
Operations Manager at Evolution Parking And Guest ServicesOperations Manager at Evolution Parking And Guest Services
Richard HamiltonRichard Hamilton
Assistant Manager at Evolution Parking And Guest ServicesAssistant Manager at Evolution Parking And Guest Services