Reese Forgey
San Francisco,CA
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Custodian
Luke Family Of Brands
04.2023 - 10.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Sales Associate
Once Upon A Child Franchise
08.2022 - 04.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk Coordinator
Colonial Cleaners
05.2020 - 02.2021
- Scheduled appointments in computer system.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
Education
High School Diploma -
Chesterton Senior High School
Chesterton, IN05.2020
Skills
- Client Communication
- Supply Management
- Event Support
- Customer Service
- Team Collaboration
- Problem-Solving
- Attention to Detail
- Organizational Skills
Certification
- CPR Training - current-2026
CPR Certified
I recently became CPR certified for children and adults for the next three years. I accumulated my certification through the American Red Cross organization.
Timeline
Custodian
Luke Family Of Brands
04.2023 - 10.2023
Sales Associate
Once Upon A Child Franchise
08.2022 - 04.2023
Front Desk Coordinator
Colonial Cleaners
05.2020 - 02.2021
High School Diploma -
Chesterton Senior High School
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