Reese Hewett
Goodyear
Summary
Results-oriented professional with extensive experience in restaurant operations and inventory control. Known for adaptability and strong upselling abilities, effectively training staff to maintain high service standards while ensuring smooth daily operations and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bartender and Floor Manager
Beyond The Glory Sports Bar & Grill
Petaluma
11.2020 - 05.2026
- Provided excellent customer service in a fast-paced dining environment.
- Maintained clean and organized bar area during peak hours to ensure efficient service.
- Assisted in training new bartenders on drink recipes and service standards.
- Tracked supplies and ordered inventory to support uninterrupted bar operations.
- Engaged with customers to enhance experience, fostering loyalty and repeat visits.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
General Manager
Tempo Urban Bistro
Buckeye
06.2025 - 02.2026
- Managed daily business operations including budgeting, staffing, scheduling, and inventory control, driving effective customer service and sales strategies.
- Managed daily restaurant operations, enhancing service flow and elevating customer satisfaction.
- Coordinated staff schedules to meet peak dining hours and maintain efficiency.
- Oversaw inventory management, optimizing supply ordering and maintaining accurate stock levels.
- Implemented employee training programs to enhance service quality and team performance.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Fostered a positive work environment through team-building activities and open communication.
Education
High School Diploma -
Montgomery High School
Santa Rosa, CA01-2015
Skills
- Point of sale operation
- Cash handling
- Inventory management
- Restaurant operations
- Menu engineering
- Effective customer upselling
- Staff training
- Customer service
- Conflict resolution
- Adaptability
- Positive and professional
- Memory retention
Timeline
General Manager
Tempo Urban Bistro
06.2025 - 02.2026
Bartender and Floor Manager
Beyond The Glory Sports Bar & Grill
11.2020 - 05.2026
High School Diploma -
Montgomery High School