Reese Laschinger
Bay Village
Summary
Effective communicator with a proven track record in conflict resolution and complex problem-solving. Capable of training staff and optimizing seating arrangements to enhance guest experiences and maximize restaurant capacity.
Overview
2027
2027
years of professional experience
Work History
Restaurant Hostess
Westsiders
Rocky River, OH
2024 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Handled guest inquiries and complaints, maintaining high satisfaction levels.
- Developed efficient seating charts to maximize restaurant capacity during peak hours.
- Monitored dining area for cleanliness and readiness, addressing issues proactively.
- Demonstrated strong multitasking skills by handling telephone questions while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully by handling 200+ customers a night and managing multiple tasks simultaneously while maintaining a calm demeanor.
- Trained new hostess staff members on company policies, procedures, and our management system, ensuring consistency across all shifts.
Summer Nanny
Jackie Keenan
Avon Lake, OH
2024 - Current
- Communicated effectively with parents regarding daily progress and concerns.
- Adapted care strategies to meet the individual needs of each child under supervision.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles, and read books to young children.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Coordinated transportation arrangements for camps and sports.
Summer Nanny
Kelly Mahon, Jen Masterson
Bay Village, OH
2023 - 2024
- Supervised daily activities, ensuring safety and engagement for children.
- Maintained organized schedules for meals, playtime, and rest periods.
- Managed transportation logistics for extracurricular activities.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Encouraged children to be understanding and patient with others.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Retail Worker
The Sis Kiss
Westlake, OH
2023 - 2024
- Assisted customers with product selection and questions.
- Opened and closed the store while maintaining a clean and organized sales floor to enhance the overall shopping experience for customers.
- Handled personal jewelry items, including permanent jewelry, with clear communication skills while collaborating with customers.
- Collaborated with team members to restock merchandise and optimize display layouts while managing inventory.
- Trained new employees on operational procedures, promoting teamwork and consistency.
- Participated in promotional events to drive customer engagement and increase foot traffic.
Restaurant Hostess
White Oaks Restaurant
Westlake, OH
2022 - 2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed the paper reservation system, optimizing table assignments for efficiency.
- Assisted in coordinating dining room flow during peak hours.
- Maintained cleanliness and organization of waiting areas and entry points.
Education
High School Diploma -
Bay Village High School
Bay Village, OH05-2025
Skills
- Conflict resolution
- Complex Problem-solving
- Relationship building
- Hospitality management
- Task prioritization
Timeline
Restaurant Hostess
Westsiders
2024 - Current
Summer Nanny
Jackie Keenan
2024 - Current
Summer Nanny
Kelly Mahon, Jen Masterson
2023 - 2024
Retail Worker
The Sis Kiss
2023 - 2024
Restaurant Hostess
White Oaks Restaurant
2022 - 2022
High School Diploma -
Bay Village High School