Reese Perkins
Belleville ,MI
Summary
Proven Security Officer with a track record of enhancing safety protocols and reducing incident response times at Securitas Security Services USA. Skilled in incident reporting and conflict de-escalation, demonstrating superior customer service and team leadership. Achieved a notable improvement in security efficiency and emergency management through continuous professional development and collaboration with law enforcement.
On that note, I am very adaptable. Always looking to expand said skills and apply mine on new Job titles.
Overview
8
8
years of professional experience
Work History
Security Officer
Securitas Security Services USA
07.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations keeping calm to reduce opportunity for damage, injury and confusion.
- Patrolled and monitored premises on active foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to local enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Freight Handler
FedEx
09.2019 - 07.2022
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Moved furniture and boxes using utility dolly and truck ramp.
- Managed warehouse operations and verified proper shipment procedures.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
Baggage Handler
Prospect
06.2016 - 03.2020
- Proactively identified potential problems or errors in the baggage handling process, taking corrective action when necessary.
- Improved baggage handling efficiency by streamlining loading and unloading processes.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Collaborated with team members to ensure efficient transfer of luggage between flights.
- Enhanced customer satisfaction with timely and accurate baggage delivery to claim areas.
- Observed safety and privacy procedures in handling passengers' property.
- Performed physical inventory checks on stored luggage, verifying accuracy before loading onto flights.
- Very used to quick and stressful times of the day/under pressure.
Education
High School Diploma -
Romulus High School
Romulus, MI06.2013
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Detail Oriented
- Superior customer service
- Physical Fitness
- Security Screenings
- Conflict de-escalation
- Relationship building and management
- English fluency
- Legible report writing
- Report Preparation
- Document Preparation
- Customer Service
- Active Listening
- Team Leadership
Accomplishments
I've always been told I work well with people. The public On days of prospect and security. Working with the public has made me very adaptable to conversation.
Timeline
Security Officer
Securitas Security Services USA
07.2022 - Current
Freight Handler
FedEx
09.2019 - 07.2022
Baggage Handler
Prospect
06.2016 - 03.2020
High School Diploma -
Romulus High School
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