REESE PETTY
Phoenix,AZ
Summary
Skilled at delivering exceptional customer service and resolving issues efficiently, with strong communication and organizational abilities. Adept at multitasking and maintaining accurate records to support seamless operations. Effective in enhancing customer satisfaction through timely and clear interactions.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
EZ Source
07.2025 - Current
- Handled customer inquiries via phone and email, scheduled appointments, providing clear answers and timely resolutions to issues.
- Maintained accurate records of customer interactions, including contact details and transaction data, to support follow-up and reporting.
- Resolved customer issues through phone and email, reducing recurring contacts and improving fine contact resolution.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
Hostess/Expediter
AJO ALS
10.2023 - 11.2025
- Managed reservation scheduling system to optimize table assignments and reduce wait times with improved seating flow.
- Coordinated with front-of-house staff to ensure timely completion of tasks and smooth service delivery.
- Handled guest inquiries and resolved minor issues while maintaining professional customer relations.
- Answered phones promptly to record and confirm reservations, improving booking accuracy.
- Processed cash payments and reconciled daily transactions to maintain accurate financial records.
Customer Service/Cashier/Food Prep
Captain Bills
06.2021 - 05.2023
- Processed customer transactions quickly and accurately using POS systems, improving checkout flow and reducing wait times.
- Accepted cash and card payments and issued receipts while maintaining accurate cash handling and end-of-shift reconciliation.
- Greeted customers, answered product and service questions, and guided selections to improve customer satisfaction and repeat visits.
- Maintained a clean, organized checkout area to support efficient operations and a safe, welcoming customer environment.
Education
Esthetician -
Avalon Institute
11-2024
Skills
- Customer service excellence
- Scheduling and Time management skills
- Computer skills and Phone
- Multitasking and organization etiquette
- Oral and writing communication
- Detail-oriented
- Point of sale systems
Timeline
Customer Service Representative
EZ Source
07.2025 - Current
Hostess/Expediter
AJO ALS
10.2023 - 11.2025
Customer Service/Cashier/Food Prep
Captain Bills
06.2021 - 05.2023
Esthetician -
Avalon Institute